Chief Of Staff, Commercial Excellence

The Role

The Director, Chief of Staff for the SVP, Commercial Excellence will be a motivated and adaptable individual who will ensure the Senior Executive can execute against defined priorities. This individual will help the SVP. identify the areas where they must direct their focus and help streamline activities. The Chief of Staff also partners closely with the Executive Assistant to strategically manage the leader’s time and help determine fit with the priorities. This role is critical to the systematic operating function of the Lumen Commercial Excellence leadership team as we transform our business.  

The Main Responsibilities

• Critical advisor to the SVP of Commerical Excellence and subsequent leadership team in progressing key objectives and identifying and solving challenges 
• Partner with cross functional leadership teams on the creation of the annual strategy & plan. Develop the organization goals, KPIs and success metrics. Maintain and keep strategy presentations up to date. 
• Develop and refine rhythm of business to ensure visibility by consistent monitoring of the business objectives, including all key leading indicators from a financial and operational perspective 
• Manage annual budget. 
• Define and execute direct and extended staff meeting agendas.  This includes cadence of town halls, management meetings, 1 on 1 reviews, and operation reviews. 
• Ensure executive is thoroughly prepared for all external and large internal meetings; manage necessary prep calls, ensure prep information is consolidated into a digestible format, etc. 
• Develop key messages and create presentations on behalf of senior executive by representing and communicating the priorities of leadership across the entire Lumen organization 
• Partner with HR on people planning (work force planning, location strategy, org structure management, and people metrics) 
• Lead DIB and Culture initiatives for the organization.  
• Manage and drive critical cross-functional initiatives including CEO Change Imperatives and Stop List 
• Provide oversight of, and creation of, linkages for cross-functional projects, initiatives, and efforts across the senior leadership team 
• Other duties as assigned 

What We Look For in a Candidate

• Proven track record of success in an operational role where executive priorities are translated into actionable plans that can be tracked. 
• Executive presence and excellent communication skills 
• Ability to navigate complex stakeholder management situations 
• Attention to detail across a broad range of contexts and topics 
• Advanced Powerpoint, Excel and Word skills 
• Experience with multiple areas of finance, business transformation and/or management consulting is a plus 
• The ideal candidate will have 5+ years’ experience in a similar role with a Bachelor’s degree. 

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$128310 - $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$135060 - $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$141820 - $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$148570 - $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.