Address
Form of workOpening in early 2024, and soaring above the iconic Bayshore Boulevard on Hillsborough Bay is The Ritz-Carlton Residences, Tampa, an oasis of sophistication that sets a new standard in exemplar design and gracious living. Exquisitely located right on the most iconic boulevard in Tampa; with infinite bay views, luscious landscaped gardens shaded by ancient oaks, and the energy and culture of downtown Tampa all within walking distance, here residents will feel inspired and elevated every day. A stand-alone residential campus consisting of 86 condominiums and 12 townhomes. Amenity spaces include lobby, board room, kitchen, game room, lounge, fitness center, golf simulator, kids room, spa , two pool areas, tennis court, guest suites, and food and beverage outlet .
JOB SUMMARY
Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Provides input for the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
Supervises Engineering in the absence of the Director of Engineering.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Maintains and operates equipment at optimum effectiveness, efficiency and safety.
Establishes and manages an effective rooms maintenance program.
Verifies compliance with all Engineering departmental policies, standards and procedures.
Monitors department's controllable expenses to achieve or exceed budgeted goals.
Selects and orders new equipment, supplies, and furnishings.
Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Supervises the day to day operations of Engineering.
Maintaining Property Standards
Maintains accurate logs and records as required.
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
Handles guest problems and complaints effectively.
Empowers employees to provide excellent customer service.
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Managing Profitability
Helps establish priorities for total property maintenance needs.
Verifies that on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Conducting Human Resources Activities
Celebrates successes and publicly recognizes the contributions of team members.
Establishes and maintains open, collaborative relationships with employees.
Ensures employees are treated fairly and equitably.
Strives to improve service performance.
Provides feedback to employees based on observation of service behaviors and solicits employee feedback.
Supervises employee's ability to execute departmental and property emergency procedures.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Helps maintain regulatory compliance to facility regulations and safety standards.
Verifies disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Ensures property policies are administered fairly and consistently.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
