Chief Development Officer

Role Summary:

Medic’s mission is to design, deliver, and support open-source software for health workers who provide care in the world’s hardest-to-reach communities. The Chief Development Officer (CDO) leads Medic’s global fundraising and strategic communications efforts, building enduring support for Medic's critical work. As the leader of Medic’s External Affairs team, the CDO will ensure deep partnerships with past, current, and potential donors, strengthening Medic’s financial stability and strategic opportunities for growth in service to our mission. The CDO will partner closely with the CEO and Medic’s Executive Leadership Team to position Medic as a leader in delivering global goods that enable professionalized community health workers (CHWs) to deliver universal health coverage.

Position Details:

• Employment Status: Full-time
• Location: Remote
• Reports to: CEO

Key Responsibilities

Management

• Nurture our External Affairs team of up to seven teammates and consultants, including direct supervision of two teammates. Hire, define performance targets, manage, coach, develop, and retain team members.
• Model and maintain a culture of high performance, accountability, and cross-cultural inclusivity.
• Plan and oversee vendor management and the External Affairs team’s budget in collaboration with External Affairs teammates.

Fundraising

• Lead the development and execution of Medic’s fundraising goals, objectives, initiatives, and measures that are aligned with our Strategic Plan, thereby contributing to our overall revenue and financial resilience goals, in keeping with the organization's values, vision, and mission. Specifically:
  • Lead and manage the External Affairs team to develop, steward, and maintain robust private philanthropy, individual giving, and corporate contributions especially unrestricted awards and gifts.
  • Set narrative direction and serve as final editor (as needed) to ensure high-quality concept notes and proposals.
  • Steward strong relationships with current and past donors and build new relationships with potential donors.
  • Partner with the CEO, Chief Program Officer and Program Heads to develop, maintain and increase funding from bilateral and multilateral donors
  • Partner with product and program leadership to ensure fundraising efforts support product development and deployment
  • Test innovative fundraising ideas and launch those that are successful.
  • Collaborate with the Director of Finance on Medic’s annual operating budget and align fundraising efforts to meet Medic’s financial needs.
• Maintain accountability and ensure compliance with all regulations and laws and the Code of Ethical Standards for fundraising professionals.
• Track fundraising trends, using the information to predict future opportunities and avoid any downtrends in funding.
• Maintain an in-depth knowledge of fundraising best practices, trends, and strategies, including research of peer and comparable organizations; utilize these best practices to attract/retain donors.
• Travel to meet with donors, professionalized CHW and Universal Health Coverage stakeholders, and implementation partners.

External Communications

• Oversee the External Affairs Senior Manager and Communications Manager to:
  • Build a collaborative, robust strategic communications plan and targets (e.g., reach/ impressions, placed media, original content), highlighting teammates’ and partners’ accomplishments and the voices of CHWs.
  • Develop and oversee an executive positioning plan for Medic leaders to communicate their vision, Medic impact goals, initiatives, and accomplishments and to build visibility, trust, and authority. Celebrate key achievements and milestones through long-term and project-based communications strategies.
  • Oversee thought leadership platforms and opportunities, including new and existing partnerships, speaking opportunities, elite media relationships, media profile pieces, social media accounts, blogs, or blog posts.
• Collaborate with the CEO and Board to identify potential crisis communications situations, create responses, and maintain a strong crisis communications protocol and capability.
• Align, shape, and grow Medic and CHT branding with the global health and digital health ecosystems.

Medic Leadership

• Collaborate with the CEO and leaders across the organization as well as the Board of Directors on strategic planning, risk and opportunity mapping, and funding partnerships work.
• Proactively represent the organization externally as a member of the leadership team with views into the big picture as well as insights and stories regarding the work.
• Speak at fundraising events, presentations to donors, and meetings with Medic’s Board.
• Demonstrate executive presence, accountability, responsiveness, and cultural sensitivity; champion Medic values across the organization and our ecosystem.

Requirements

• Fundraising - Has consistent experience in identifying, leading, and closing multiple high-six and seven-figure philanthropic giving, including major gifts. Preferred also to have some expertise in corporate giving and bilateral/multilateral fundraising.
• Strategic Vision - Demonstrated success in developing and adjusting plans for increasing donor engagement and growing revenue (prospect and pipeline planning); experience in leading organizational communications. Moves from vision to execution with a team seamlessly.
• External Engagement/Communications - Extraordinary ability to listen and communicate. Has the ability to inspire others with Medic’s mission and work. Significant experience with content development, storytelling, and strategic communications.
• People Management - Is an empathetic people manager who has experience leading remote and diverse teams to impressive results and success. Demonstrated ability to delegate, collaborate, and partner with their direct team to steward donors and execute strategic projects.
• Mission and leadership - committed to health equity and technology and has a track record of leading with our values: humanity, creativity, initiative, solidarity and openness.