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Form of workAs a Senior Product Associate in CheckMatch, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
CheckMatch is a new business within Onyx that leverages blockchain technology to make check payments more efficient. The CheckMatch Product Development team is responsible for the delivery of core product enhancements and tactical solutions to meet the extensive needs of CheckMatch clients. The team maintains subject matter expertise in payments and technical product development, providing thought leadership in the Onyx space. This role is ideal for someone looking to gain experience across all aspects of building a fintech business from the ground up, and who is comfortable operating in a fast-paced, start-up like environment. Onyx by J.P. Morgan was launched in October 2020 to reimagine how businesses are built, grow, and interact by developing innovative applications that leverage cutting edge technology.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Leads the product management lifecycle from ideation to launch and scaling the product to maturity
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Understand, manage, and communicate prioritization of features and clearly demonstrate user and business benefits, tradeoffs, and risks.
- Provide solutions for any gaps identified with operations and engineering partners
- Identify and define longer range initiatives that improves upon capabilities, experiences, and business outcomes for our clients and leadership
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Effective at time management and task prioritization
- Results-oriented with strong attention to detail and problem-solving skills
- Ability to pivot between technical proficiency and professional acumen as needed depending on audience
- Excellent communications skills, ability to collaborate effectively with clients, partners and senior stakeholders
- 3+ years of experience in the payments industry
- Experience with API based designs
- Ability to solve complex, unstructured problems with the client in mind
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
