Center Director

The Center Director is responsible for supporting the overall customer experience, education, sales, operations and local marketing activities of the center.
Do you gain energy from being busy? Do you thrive in a high paced environment? Is building relationships and interacting with new people something that makes you come alive? Do you love seeing the light bulb come on as a child learns something new? Does the predictable same-old-same-old 9-5 desk job have you dreading Monday? In this high performing, fast paced environment, you're meeting new faces and tackling new challenges every day. No day and no solution looks the same at Sylvan-and you've got to love that to be a Center Director! If it sounds like something you would love, keep reading...
Sylvan Learning is currently hiring a Center Director. Sylvan Learning provides academic tutoring for students from Kindergarten through 12th grade so that students can get ahead or just get caught up. As a franchise group of 7 centers our mission is to see success with every child. The Center Director role is to put the plan together that achieves success for every child that walks through their doors. This position is both business, education, customer service and sales wrapped up into one. Still excited? You guessed it, keep on reading...
Job Duties:
• Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries; Ensures calls get answered during business hours
• Meets sales and expense financial targets
• Supports Director of Education with ensuring good instructional management
• Confers with customers at each stage of the customer lifecycle; Directs the sales and service process throughout the customer lifecycle to keep customers enrolled
• Promotes financing options that meet the customer's needs and manages the application/closing process
• Manages marketing and sales activities to drive new enrollments
• Establishes and maintains collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations
• Conducts school visits to establish and maintain relationships with school personnel for partnership and marketing purposes
• Ensures the professional appearance of the Center according to Sylvan standards
• Ensures adherence to established Sylvan operating standards with attention to student safety and well-being
Benefits:
• Health Insurance
• 401K
• PTO
Requirements:
SKILLS/REQUIREMENTS
• Can define what your "win" is
• Is hungry--and no, we don't mean for pizza!
• Multitask like it is going out of style
• Kept your first checkbook balanced
• Know how to control and manage your own time
• Like people-seriously, do we need to say more?
• Find kids fun-again, do we need to say more?
• You're a leader who pulls not pushes
• Own your actions -don't blame others-that just isn't nice
• Believes in the power of Radical Honesty
• Can embrace the phrase-"it always works out"
• Loves to learn and sees feedback as an opportunity to grow
• Believes education is valuable and important
• Hold a bachelor's degree
Company Introduction
Choosing Sylvan is about getting results and setting your child up for long-term success. At Sylvan, we're focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning - all of which make a big impact in school and in life. For 40 years, we've helped millions of students achieve new levels of academic success.