Cbd/Cannabis Account Manager

Company Overview:
Enjoy Hemp is a rapidly growing consumer packaged goods cannabis company committed to delivering top-quality products and exceptional service to our customers. We are seeking an experienced Account Manager to join our team and contribute to our continued success. The ideal candidate will excel in providing white-glove service, upselling, handling objections, and driving account growth.

Position Overview:
As an Account Manager at Enjoy Hemp, you will be responsible for managing a portfolio of 200+ accounts, building strong relationships, and ensuring customer satisfaction. Your role will involve upselling existing customers, adding new SKUs, addressing issues/objections, and collaborating with internal teams to support account growth and compliance.

Responsibilities:

• Manage and nurture relationships with existing accounts, providing exceptional white-glove service and support.
• Upsell customers on new products and SKUs, addressing objections and encouraging inventory management.
• Identify opportunities for new business and expand product offerings within existing accounts.
• Conduct regular follow-ups with customers to ensure satisfaction, address concerns, and resolve issues promptly.
• Collaborate with sales and marketing teams to develop and execute strategies for account growth and promotion.
• Attend industry events to network, build relationships, and promote Enjoy Hemp products and services.
• Provide regular reports on account activity, progress, and challenges to management.
• Collaborate with operations to ensure accurate and timely order fulfillment.
• Ensure compliance with cannabis industry regulations and guidelines.

Requirements:

• Bachelor's degree in business, marketing, or related field.
• Minimum 3 years of experience in account management in consumer packaged goods, preferably cannabis.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced environment and handle objections effectively.
• Knowledge of the cannabis industry and regulations is preferred.
• Experience with CRM software such as HubSpot is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth in a rapidly expanding industry.
• Collaborative and supportive work environment.
• Work with innovative products and contribute to industry advancements.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Flexible schedule

Experience level:

• 2 years

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus
• Quarterly bonus

Travel requirement:

• No travel

Work Location: Remote