We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
This role will pay a salary of $65,000 to $80,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 4/30/2024
About the Venue:
- Generate revenue and provide excellent service to internal and external guests
- Coordinate groups and events throughout the Convention Center
- Ensure catering needs of the guests are met
- Develop and maintain communication lines with Event, Operations, Food and Beverage, and Finance departments
- Keep all event details current
- Give site inspections as needed
- Generate catering contracts and establish payment arrangements in compliance with finance department guidelines
- Obtain client signature on sales orders and contracts
- Coordinate with to ensure clarity in communication on all the intricate requirements of events and the clients’ needs
- Finalize and distribute all sales orders to operations staff at least two (2) weeks prior to event
- Provide detailed event analysis to support, maintain, and/or improve company goals and guest satisfaction
- Work with Operations on cash concession outlets when needed as it related to assigned event
- For repeat clients, review past events to keep appraised of client’s expectations
- Provide on-time service to guarantee client satisfaction
- Follow up promptly with customers from first contact till the end of the event
- Continuously interact with clients through duration of event
- Ensure successful events by conducting routine and thorough checking of food standards, room set up, and clients’ satisfaction level, before and during event
- Update and maintain file information for events by maintaining documentation on total Food & Beverage revenues and client relations
- Practice continuous efforts toward menu upgrades and increased services
- Follow SOP guidelines in all aspects of your position
- Other projects as assigned by the Asst. Director’s and Director of Catering Sales & Marketing
Qualifications
- Bachelor’s Degree (BA) in Food & Beverage Management or related field preferred
- Minimum 3+ years’ experience in a Catering Sales management level position in Food & Beverage or training. Or equivalent combination of education and experience required
- Prior supervisory experience preferred
- Excellent organizational and planning skills
- Strong customer service orientation
- Food handler’s certificate preferred
- Excellent organizational, planning, and interpersonal skills
- Must be flexible (nights and weekends required), have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues