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SalaryEssential Duties/Responsibilities include but are not limited to:
Required skills/Abilities:
- Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience.
- Solicit, negotiate and book new and repeat business through various efforts to maximize room revenue and meet & exceed goals
- Develop Banquet Event Orders (BEO’s), floor plans and Group Resumes in adherence with policies & procedures.
- Coordinate all logistics for meeting rooms including room set-up, food & beverage and audio visual equipment.
- Drive Catering Revenues by up-selling products & services
- Communicate with Banquets, Front Office & Kitchen in order to coordinate and monitor special convention needs.
- Develops proposals, qualifies customers, and prepares contracts.
- Reports product quality feedback to the Director of Convention & Catering Sales.
- Maintains accurate, legible records and files to provide group history to ensure future and current quality service and enhance future proposals.
- Follows all EVEN hotel & Convention Center policies and procedures on files, traces & account follow-up.
- Ability to help change and set function space as required in an emergency. Ability to move tables and chairs if requested, assist in decorating function rooms as required.
Required skills/Abilities:
- Excellent communication skills, both oral and written
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to function well in a high-paced/stressful environment
- Must be detail oriented, able to prioritize at a moment’s notice in an ever changing environment
- Must work well independently with minimum supervision
- Must have command of the English language, both oral and written
- Must be able to sit, stand, walk, climb stairs for extended periods of time/frequently in order to interact with clients and staff both inside and outside of the hotel.
- Must be able to work flexible and extended hours
