Address
Form of work
SalaryCatering Manager | American Bank Center
Location
US-TX-Corpus Christi
Job ID 2023-11557
Location Name OVG - American Bank Center
Category Food & Beverage Management
Type Regular Full-Time
Oak View Group:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview:
The Catering Manager provides support and assistance with Catering activities as well as providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which include evenings, weekends and holidays. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role will pay a salary of $50,000 to $62,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Job Posting end date 4/15/2024
About the Venue:
American Bank Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG360 with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, American Bank Center is flexible for any group offering complimentary Wi-Fi and premium food and beverage options.
Responsibilities:
- Assists in the overall effective management of Catering and Concessions operations.
- Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
- Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
- Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
- Assists in vault opening, closing and balancing, as necessary.
- Generates event employee schedules and verifies employee time as required.
- Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
- Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications:
- Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Three to five (3-5) years of experience in catering or concessions.
- Nationally recognized, advanced food service sanitation training course certification.
- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
- Working knowledge of Point of Sale and timekeeping systems.
- Cash handling abilities; basic math skills including significant number manipulation.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
- Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
