Cashier/Customer Service

River Oaks Donuts is seeking a candidate ready to greet our customers with a smile on their face every morning! This person should be organized, well spoken, carry a friendly disposition and possess a positive attitude.

Pay is $10.50 + TIPS!! Part-time employees also receive a 401k plus a dollar for dollar match!

Job Objective: The Cashier role is responsible for ensuring guest satisfaction by greeting all customers as they walk in and ensuring they are received quality products.

Essential Job Responsibilities:

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Maintain clean and orderly checkout areas.
• Restock displays of all products, dry goods, liquids, and paper goods.
• Restock, rotation and organization of all products throughout the shift.
• Maintain high level of standards in cleanliness of counter area, displays, lobby area, exterior, and parking lot throughout shift to include all surfaces, floors, windows, doors, and equipment.
• Accurate completion of all customer orders and packaging of products focusing on detail to ensure customer satisfaction and proper product presentation.
• Responsible for accurately ringing in all sales transaction in POS system, practicing proper cash handling techniques and assisting manager in closing daily sales.
• Maintain friendly, energetic, and accommodating personality to promote high levels of customer satisfaction throughout shift.
• Answer phones and follow policy in regards to large orders.
• Promotes teamwork among the staff.
• Respond to guest complaints by bringing them to the attention of the General Manager to ensure a positive experience.
• Supports company vision and mission.
• Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation.
• Ensure timely service to the guest.
• Greets guest entering establishment with friendly attitude.

Safety and Sanitation:

• Exceed industry standards in food handling, food safety, staff safety, and ensure compliance with all health department regulations
• Practices food handling and general cleaning as outlined in the Employee Handbook.

Qualifications:

• Demonstrated ability to think analytically and multi-task
• Excellent verbal and written communications skills
• Self-discipline, initiative, leadership ability and outgoing.

Job Type: Part-time

Pay: $10.50 per hour

Benefits:

• 401(k)
• 401(k) matching

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Cashier/Customer Service: 1 year (Preferred)

Work Location: In person