Cashier/Customer Service

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The

Cashier is an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly, and accurate checkout experience for all customers. Through this important work, the Cashier impacts customer service, profitability, and Academy’s Purpose.

Education:

High school diploma or general education degree (GED) preferred.

Work Experiences:

 1 year or previous related work experience preferred.

 Operating POS equipment, symbol and telephone preferred

 In-direct support of people and processes to drive operational excellence and expected sales targets

Skills:

 Excellent customer service orientation

 Effective problem solving and communication with customers and team members

 Operate and coach others on use of POS equipment, symbol and telephone

 Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o- grams and procedure manuals

 Writes routine reports and correspondence

 Apply common sense understanding to carry out instructions furnished in written, oral or diagram form

 Working knowledge of inventory software and order processing systems.

Responsibilities:

 Provide prompt, friendly customer service and operates cash register for all transaction types including returns, credit applications, hunting and fishing licenses and sales.

 Accurately balance transactions run through an assigned register.
 Zones merchandise and maintains merchandising guidelines; stocks impulse racks and sets and maintains impulse/front end POGs.
 Performs price/SKU look ups.
 Supports incoming and outgoing merchandise transfers.
 Performs housekeeping duties including, but not limited to, sweeping, vacuuming, dusting, picking up trash, emptying trash and spot mopping.
 Maintain and exhibits knowledge of cashier processes and procedures.
 Reads, understands and follows company policies, procedures and safety rules
 Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

 Duties may change and associates may be required to perform other duties as assigned.

Physical Requirements & Attendance

 Constantly required to hear, stand, handle, use fingers, grasp, and use repetitive motions (hand/wrist/fingers) and feel.

 Frequently required to walk, reach, and talk.
 Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
 Constantly lift up to 10 pounds and occasionally lift 11 to 30 pounds.
 Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

 Ability to work flexible schedule such as nights, weekends, and holidays based on business needs.

Job Type: Part-time

Pay: $14.50 - $15.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person