Great opportunity to join a fast-growing, award-winning healthcare company based in Dallas with locations throughout Texas, as well as in Colorado, California, Tennessee, Alabama, Oklahoma and Georgia.
This position is located at our home office in Plano (Bush/Independence).
We are looking for positive, friendly, team players to join our company and make a difference. Please ONLY apply if you are qualified based on the information below.Home Infusion/DME experience preferred.
The Cash Posting Specialist performs daily activities related to handling, processing and depositing cash receipts in order to ensure prompt and accurate recording of payments to patient accounts.
Education/Experience:
- High School Diploma or equivalent (GED)
- Excellent interpersonal, communication and organizational skills required.
- Ability to prioritize, problem solve, and multitask is required.
- A minimum of 1-2 years experience in medical field (preferably home infusion) with a working knowledge of managed care, commercial insurance, and Medicare reimbursement preferred.
Major Responsibilities:
- Daily processing of cash receipts and postings to customer accounts, including payments made by credit card, lockbox and branch deposits as well as other adjustments to customer accounts for credits/debits and account write-offs.
- Identifies issues with billing, pricing or other customer service areas. Escalate issues and approvals as appropriate.
- Interface with the Credit and Collections function to troubleshoot and resolve customer payment discrepancies.
- Reviews a variety of reports, documents and on-line data systems to research problems.
- Performs reconciliations to the general ledger and other month-end procedures.
- Identifies patterns of over payments and brings them to the attention of appropriate supervisory personnel; identifies billing errors, inaccurate payments, posting errors and resolves accordingly communicating any needed system changes.
- Reviews insurance remittance advices for accuracy. Interacts with third party collection agencies as needed.
- Works within specified deadlines and stressful situations.
- Works overtime when necessary to meet department goals and objectives.
- Performs other tasks or special projects as assigned.
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