Cash Application & Collections Specialist

Responsible for
processing deposits, balancing payments, and collection of outstanding amounts
for all association products and events. Processing incoming checks, credit
cards and wires on a daily basis.
RESPONSIBILITIES
AND AUTHORITY
APPLYING PAYMENTS
1. Enter
checks, wires and credit card payments into NetForum for all business units and
depositing into City National Bank.
2. Responsible for contacting members with
duplicate payments and return checks. Responsible for refunding overpayments by
preparing check/credit card requests.
3. Responsible
for timely response to members and exhibitor requests for receipts.
4. Responsible
for applying online payments that come through authorize.net
5. Responsible
for processing payments from SEMA staff members for expense reports, donations
etc.
COLLECTIONS AND REPORTING
6. Declined
Credit Card Report: Prepare and distribute the credit card decline report after
each mass installment.
7. Maintain
a schedule for collections and follow up efforts.
8. Provide
notes and documentation for collections efforts to AR Specialists by the last
business day of the month.
BOOTH SELECTION
9. Participate
on site during booth selection to collect payments and answer any questions
related to customer accounts.
OTHER
DEPARTMENT PROCEDURES
10. Balance
transactions to PayPal report close all batches after balancing, and integrate
into Great Plains daily.
11. Assist
Accounting Manager with auditor requests for back-up batches or other documents
from NetForum.
12. Serve
as primary lead for merging approved duplicate accounts.
13. Responsible
for testing new service releases in NetForum and Great Plains.
14. When
directed by management, perform other assignments and duties as required.