Case Manager (H-2A / H-2B Visas)

Overview:

másLabor, a leading labor consultant in the agricultural, commercial landscaping, hospitality, and construction industries, is seeking a qualified candidate for a dynamic professional position in the regulatory compliance industry. As a business-to-business consulting firm, we serve thousands of U.S. businesses nationwide, offering specialized workforce visa consulting solutions that cater to the unique needs of each sector.

The Case Manager role is designed as a rapid training and expedited career track, ideal for ambitious individuals eager to quickly develop their skills in a fast-paced and evolving industry.

As a Case Manager you will:

• Undergo intensive training under the guidance of experienced Case Managers and subject matter experts, absorbing the nuances of our industry-specific consulting services.
• Collaborate closely with seasoned professionals to learn best practices in regulatory compliance and client account management.
• Develop the skills necessary to navigate complex case scenarios, offering strategic solutions to our diverse clientele.
• This role is a springboard for professional development, leading to advanced career opportunities within our firm for individuals demonstrating exceptional performance and commitment.

Role and Responsibilities:

As a Case Manager at másLabor, you will be integral in ensuring our clients navigate the complexities of government filings and workforce visa programs. Key responsibilities include:

• Prepare and scrutinize various government filings, ensuring they are accurately tailored to each client's unique business and labor needs.
• Develop a thorough understanding of H2 and other workforce visa programs. Provide insightful consultations to clients, helping them navigate and comply with complex regulatory requirements.
• Deliver outstanding client service through both written and verbal communication. Engage with clients to understand their needs, answer their queries, and provide expert advice.
• Actively engage in training and professional development opportunities. Stay abreast of changes in regulations and industry trends to ensure up-to-date knowledge and practices.
• Contribute to the continuous improvement of internal processes and procedures. Provide feedback and ideas on how to enhance efficiency and effectiveness in service delivery.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Strong interpersonal and client service skills.
• Superb attention to detail, critical thinking, and organizational skills.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities in a high-stakes, deadline-intensive environment.
• Can deliver and receive constructive feedback and is highly coachable.
• Professional ambition and desire to ‘get in on the ground floor’ with an industry leading B2B consulting firm.

Qualifications:

• Bachelor’s degree and a minimum of 4 years of relevant experience in a professional setting.
• Proven track record in a client-facing role or experience in a regulatory, compliance, or legal environment is highly desirable.
• Proficiency with standard office software and tools (e.g., Microsoft Office Suite, CRM systems).
• Ability to work both independently and as part of a dynamic team.
• Legal authorization to work in the United States.

Compensation & Benefits:

• After successfully completing our initial training program, Case Managers receive a compensation package that includes a base salary combined with a caseload-dependent component.
• Case Managers with over two years of tenure typically average an annual income of $97,000. This role is not commission-based; instead, case assignments are thoughtfully aligned with each Case Manager’s growing capacity and expertise over time.
• Comprehensive medical benefits, including health, dental, and vision coverage.
• Employer-provided life insurance.
• Short-term and long-term disability coverage.
• Generous paid time off policy.
• Matching 401(k) contributions.
• Maternity/paternity leave.

Why másLabor?

At másLabor, we operate at the dynamic intersection of labor, international relations, business, and government affairs. Our core mission is centered around saving American businesses, positioning us as the national leader in our industry. Each year, we assist thousands of businesses in securing a capable, reliable, and legal seasonal workforce. We do this by expertly navigating complex government approval processes, allowing our clients to focus on what they do best – running their businesses. Our team is dedicated to dealing with government bureaucracy, ensuring our clients remain compliant in a heavily regulated environment. The work we do is challenging yet incredibly rewarding, as we consistently deliver “wins” for business owners across the nation.

We are committed to providing dynamic, hands-on training and professional development. Our goal is to help you thoroughly understand and master the regulatory complexities of highly specialized government programs. másLabor is an ideal environment for candidates eager to grow, develop, and play a crucial role in cutting through bureaucratic red tape on behalf of American industry and enterprise.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Charlottesville, VA 22903