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Form of workJob Description
Why You Want to Work Here:
We are a local non-profit addressing the community’s challenge through direct services that uplift people, as well as engaging in advocacy to create real systems change. Over the course of our long history, we have built strong partnerships with local and federal government agencies, other nonprofit organizations, and a wide range of community groups to provide the best support and services for our clients. This is a dynamic position working requires an individual with housing and case management knowledge.
Responsibilities of the Housing Case Manager: - Manage a caseload of specific clients including developing Service Goal Plan, budgeting, and supporting clients’ successes in achieving short- and long-term goals
- Facilitate support-educational groups to increase client knowledge of relevant life skills and community resources including, but not limited to, basics of renting, fair housing, self-esteem, safety, parenting, child care, nutrition, money management, credit counseling, home maintenance, and good housekeeping skills
- Make referrals to other services as needed and work with other community providers to provide collaborative services to clients
- Conduct unit inspections to ensure compliance with safety and federal/funder regulations
- Conduct and document home visits to document progress and ensure that clients continue to meet program guidelines and eligibility
- Assesses clients in crisis and resolves conflicts. Develops interventions to resolve problematic behavior of clients
- Process re-certifications in compliance with funder requirements, if applicable
- Outreach to landlords for mediation, negotiation, and tenant relations
- Monitor direct assistance that can be used for financial support, rent, utility, and security deposit payments
- Compile and prepare appropriate tenant/landlord contracts and landlord check request payments to ensure timely delivery
- Responsible for building and maintaining relationships with other service providers, including coordinating client service delivery with on-site providers of primary and behavioral health care
- Bachelor’s degree in social work or a human services field
- 1+ year of previous direct support, case management, and administrative support experience
- Hands-on experience in social and human services field dealing with aging populations
- Knowledge of principles, methods and procedures of case management, housing first, and trauma informed care
- Demonstrated ability to develop and maintain timely, accurate and complete documentation
- Housing Counselor and/or HQS (Housing Quality Standards) Certification a plus but not required
- Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet
- Spanish language fluency preferred but not required
- Home office space and high-speed internet to perform administrative tasks
- Personal vehicle to travel as needed for on site visits and meetings (25%)
Housing Case Manager
Northern Virginia (Remote)
$21-$23/hr
Project Lasting January - May
