Case Manager

About Us:

Community of Champions

Leaders in recovery. Champions of hope.

Rosecrance is a private not-for-profit organization and nationally recognized leader in treating substance use and mental health disorders for children, adolescents, adults, and families. With nearly 60 locations in Illinois, Wisconsin, and Iowa, our physician-led team has developed an innovative, multidisciplinary, outcomes-informed approach.

Since 1916, our unmatched legacy as a proven behavioral healthcare leader is a source of hope and strength to those we serve and provides a roadmap for the best opportunity for lasting recovery. Rosecrance served nearly 50,000 clients last year.

Position Purpose:

The Case Manager will advocate for designated clients and provide targeted case management and outreach services to clients with mental health and/or substance use disorders, ensuring connections to care, support and vocational programs to increase community functioning needed to achieve rehabilitative, resiliency and recovery goals. Participate as a team member in the delivery of case management and behavioral health treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Job Requirements:

• Bachelor's Degree in Psychology, Social Work, or other related field.
• Valid driver's license.

Qualifications:

• Demonstrated education, training or experience.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Ability to work independently.
• Proficient in Microsoft Office and Windows environment.
• Ability to present and coordinate lectures for clients, parents, staff or community resources.
• Desire to learn and grow as a professional.
• Skilled in behavior management techniques.
• CPR certification adult, child and infant within 90 days of hire.
• Ability to meet company's auto insurance requirements.
• Complete Iowa HHS Mandatory Reporter Training for Dependent Adult and Child within six months of hire.

Essential Responsibilities:

• Undertake primary case management and care coordination responsibilities for designated clients.
• Provide crisis intervention services and medication monitoring as necessary.
• Adapt verbal and written communication to the language and style of the client and their family.
• Work hours deemed necessary for the responsibilities assigned.
• Ensure that client service records are maintained consistent with rules and regulations.
• Maintain communications with all staff (e.g. admissions, support service updates and discharge plans).
• Coordinate services with referral sources and other community resources.
• Familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Present workshops, lectures and training to clients, families, employees and community groups.
• Exercise confidentiality in keeping with the Code of Conduct and with the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients, and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as delegated and assigned.

Job Type: Full-time

Pay: Based on education, experience and credentials

Benefits:

• Health insurance with multiple options to meet your needs
• Flexible Spending Account
• Health Savings Account with company contribution
• Dental insurance
• Vision insurance
• 401(k) plan with employer match and discretionary employer contribution
• Group life Insurance including LTD and AD&D
• Tuition assistance (qualifications apply)
• Licensure/certification reimbursement (qualifications apply)
• Paid time off
• Referral program
• Wellness plan

Schedule:

• Monday- Thursday; 8:30am – 6:00pm
• Friday; 8:30am - 12:30pm

Work Location: Rosecrance Jackson Centers – Sioux City, IA

Rosecrance is an equal opportunity employer.