Career Center Manager

Career Center Manager (Mission)

Goodwill Industries of the Southern Rivers - Albany, GA

The Career Center Manager is responsible for overseeing all operations of the Career Center and implementing strategic plans, processes, and practices. This position communicates to team members the 'long-term' strategic vision of Mission Services and how it impacts the center's daily work. The Center Manager coaches and develops team members. This position works closely with GoodwillSR leaders across the territory, community organizations, and business partners. The Career Center Manager is responsible for providing a culture of excellent customer service for individuals and business partners seeking GoodwillSR services.

Essential Functions

• Develops and maintains strategic partnerships with business, education, and community organizations to ensure the center is a key stakeholder in the community.
• Coordinates services to clients regarding the job-search process, interviewing, resumes, and all other facets of career planning.
• Plans, organize and lead career-related activities and events such as job fairs, consulate fairs, education classes, etc.
• Arrange staff scheduling, time approval professional development activities and training on all Career Center programs and technology, including the case management system, delivery of workshops in person and virtually, safety practices and client confidentiality.
• Generates daily, weekly, monthly and annual reports required to support people served in the Career Center.
• Accounts for the fiscal management of all cost centers related to the center; assuring proper utilization of organizational resources and assets.
• Communicates center resources through marketing strategies with the communications department, social media, and networking.
• Provides regular updates to the Regional Manager and/or Director of Business Engagement.
• All other duties as assigned.

Knowledge, Skills & Abilities

• Strong written and verbal communications skills.
• Ability to model impeccable work ethics, initiative, and time management skills.
• High level of enthusiasm, motivation, persistence, and a positive attitude.
• Ability to coordinate programs, assess program effectiveness, and prepare and present required monthly, quarterly and annual reports.
• Demonstrated public relations abilities to be used on behalf of GoodwillSR as a whole and career cervices specifically.

Supervisory Responsibilities

This position manages all Career Center team members within the given Career Center and is responsible for the day-to-day operations, performance management, and hiring of the team members within the department.

Requirements

• Bachelor’s Degree required.
• Minimum 2-4 years of previous work experience in a related area.
• Valid driver’s license and a clean driving record.
• Previous supervisory/management experience.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Travel required for community outreach, partnership meetings, and professional

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.

We offer a competitive benefits package including:

• Full time, salary-paid position
• Medical, Dental, Life and Vision insurance
• A generous paid time off (PTO) plan
• 401k with a company match