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Form of work
SalaryThe General Manager is responsible for the oversight, direction, and leadership in the daily
operations of all hotel departments. This position develops, promotes, and executes actions in
order to achieve the hotel's goals for revenue, guest service and satisfaction, as well as
associate engagement.
Responsibilities:
- Highly organized and possess strong attention to detail skills.
- Proactive in problem-solving and the anticipation of guests’ needs.
- Excellent active listening and communication skills (written and verbal).
- Capable of efficient time management.
- Deliver outstanding guest service/satisfaction and financial performance.
- Have sound judgment and decision-making skills.
- Capable of being resourceful, energetic, and guest-focused and customer service driven.
- Demonstrate knowledge in a broad range of fields including hotel operations, financial, marketing, employee and guest relations, maintenance, front desk, and housekeeping standards.
- Prioritize guest and associate safety and wellbeing at all times by following all company safety procedures; report accidents, injuries, and unsafe work conditions to corporate; and comply with safety training and certifications.
- Administer company policy and procedures.
- The requirements listed above are representative of the knowledge, skill, and/or ability required. Must be able to work in a fast-paced environment and work extended hours, weekends, and holidays when necessary.
- Adhere to all franchise and company procedures and regulations as well as standard operating procedures.
- Regularly inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
- Be a professional role model and establish a good dialogue with all employees.
- Be a team player.
- Any other duties as directed by Corporate, as needed.
Qualifications:
College Degree or equivalent is preferred.
Previous experience in hotel operation, specifically Marriott and Hilton properties is a Plus.
Knowledge of OPERA Operating System, LightSpeed, Hyatt, Marriott, Hilton Revenue Optimization is highly recommended.
Need to be proficient with Microsoft Office products.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Schedule:
- Weekends as needed
Ability to Relocate:
- Atlanta, GA 30328: Relocate before starting work (Required)
Work Location: In person
