Care Manager

Care Manager | Creekside Behavioral Health | Kingsport, TennesseeAbout the Job:
\*\*\* $5,000 SIGN-ON BONUS \*\*\*
\*\*\* FREE CEUs (CONTINUING EDUCATION UNITS) FOR LICENSED CLINICAL STAFF \*\*\*

PURPOSE STATEMENT:

The Care Manager is responsible for reviewing of assigned admissions, continued stays, utilization practices and discharge coordination and planning according to approved clinically valid criteria and meeting the daily deadlines to obtain authorizations and complete other pertinent processes.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:

• Analyzes patient records to determine appropriateness of admission, treatment, and length of stay to comply with government and insurance company reimbursement policies. Ensures charting deficiencies are minimized and correctly timely by responsible personnel.
• Analyzes insurance, governmental and accrediting agency regulatory standards/requirements to determine criteria concerning admissions, treatment, and length of stay of patients.
• Reviews application for patient admission and approves admission or refers case to utilization review committee for review and course of action when case fails to meet admission standards.
• Appeals all denials ensuring accuracy of information and effective coordination of correspondence.
• Compares patient’s medical records to established criteria and confers with medical, clinical, and nursing personnel and other professional staff to determine appropriateness of treatment and length of stay. Communicates and coordinates information with business office to recognize and resolve potential payment issues.
• Abstracts data from records and maintains statistics.
• Determines patient review dates according to established diagnostic criteria.
• Assists review committee in planning and holding mandated quality assurance reviews.
• Ensures each assigned patient has a structured and clinically appropriate post hospitalization care plan.
• Liaisons to referral sources and support of continuation of care.
• Meets with assigned patients to ensure an individualized discharge plan is created and implemented.
• When clinically warranted, collaborates with family members and significant others for collaborative clinical information, communication, and discharge planning support.
• Schedules and attends treatment team meetings. Engages the patient and significant others in the care planning process.
• Recommends effective treatment interventions and discusses/obtains orders from the attending psychiatrist for non-routine interventions.
• Minimizes deficient medical records and when identified, corrects as soon as practical.
• Maintains Utilization Review files in a neat, orderly, and confidential manner with special attention to security.
• Documents all patient, family, and discharge planning contacts timely and completely in the medical record

ADDITIONAL RESPONSIBILITIES:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains regulatory and industry standards.
• Maintains regular and reliable attendance.
• Accepts responsibility for professional growth and development of self and attends all mandatory facility in-services and staff development activities as scheduled.
• Maintains professionalism and confidentiality of facility employees and patients.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master’s degree in social work, mental health, or a related field, or graduation from an accredited school of nursing with a Bachelor's degree in Nursing and a valid RN License.
• One year’s experience with communication with external review organizations or comparable entities required. Direct clinical experience in a psychiatric or mental health setting preferred.
• Comprehensive understanding of the admission, concurrent, continued stay, and retrospective reviews using the established hospital criteria.
• Ability to communicate professionally and effectively, orally, in person, and in writing, with multidisciplinary team members, managed care organizations and business office, providing needed information in a logical, concise manner using technical language that accurately describes patient’s condition and need for hospitalization.
• Working knowledge of payor resources and financial planning.
• Knowledgeable of a wide range of community resources: financial, housing, legal, social/recreational, occupational, spiritual and support groups.

Why Creekside Behavioral Health?Creekside Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Creekside Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Job Type: Full-time