Care Coordinator -Mobile Crisis Team, Craighead County

Arisa Health in (location) is seeking dynamic candidates to work on our Mobile Crisis Team in Craighead County serving individuals of all ages. Candidates will serve as Mobile Crisis TeamCare Coordinators and must be skilled in assisting clients during a behavioral health crisis in a community setting. Candidates will respond to crisis events with triage, assessment, and de-escalation in the community setting as well as complete follow-up coordination of care needs. Candidates will receive all appropriate training and support ongoing through Arisa Health.

Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.

This position is classified as full-time, non-exempt (hourly).

Work Hours: This position has a varied schedule

What our Care Coordinator will do:

•  Provide individual client/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available. 
•  Assist in facilitating transition and provide care coordination for those being discharged from inpatient settings such as hospitals and rehabilitation facilities, as well as those seen in emergency departments and urgent care facilities. Will follow up with clients within 1 day of discharge from facility. 
•  Address medication and treatment adherence.
•  Participate in multidisciplinary staffing(s), team meetings, staff meetings and quality improvement projects to improve client care.
•  Communicate changes in client’s status and document all communication with and/or on behalf of client in electronic medical record.  
•  Identify clients who are overdue for visits, labs, and referrals, contact clients and arrange for follow-up services, and follow-up with clients to ensure services are received. May include arranging transportation or transporting client to and from appointments. 
•  Consult with behavioral health and primary care providers including medical staff, nursing staff and ancillary department staff to eliminate barriers to the efficient delivery and access to care.  
• Serve as clinical resource and community referral resource and assist clients with identifying and accessing community resources.  

What we look for in a Care Coordinator:

• Bachelor’s degree in Human Services, Behavioral Services, or related field is required.
• Valid Driver's License and safe driving record required.
• Experience in direct client behavioral health.
• Candidates must be proficient with computers including the ability to type, and familiarity with word processing and e-mail programs.
• Good phone etiquette required.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks.
• Excellent problem solving skills
• Ability to adapt easily to change
• Strong team-building skills with the ability to establish and maintain effective working relationships with others.
• Proven ability to work independently with minimum supervision.
• Familiarity with the behavioral and primary health care system(s).
• Knowledge of or the ability to learn local community resources.
  

What we offer our team members:

• A company dedicated to transforming communities one life at a time.
• A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Ongoing training throughout your employment
• Paid Time Off and Holidays throughout the year to recharge.
• Company sponsored Whole Health programs designed to recharge our teams.

Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.