Car Rental Counter Agent

Job Type
Full-time
Description
Are you looking for a challenging, energized environment with equal opportunity for learning and growth?
Look no further!!
As a Rental Counter Agent you will assist in the completion of customer transactions while providing superior customer service.
Responsibilities:

• Open and close rental contracts.
• Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
• Promote and sell coverage and upgrades
• Clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
• Occasionally help shuttle rental vehicles to and from other locations
• Perform general office duties and maintaining a clean and professional work space
• Support a team environment by assisting other agents and/or other locations when needed

This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.
We provide great benefits and compensations:

• Hourly base pay plus an extremely lucrative commission/incentive plan
• Medical, Dental, Vision & 401(k) for full time employees
• Vacation and Paid Time Off for full time employees
• Paid Holidays
• Full training to learn the business and better your career

Requirements

• High School Diploma or equivalent
• 1+ years of customer service experience
• Professional communication skills and problem resolution experience
• Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the last 2 years
• Must be able to pass a drug test and background check