Benefits:
Employer Paid Life Insurance
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Role: A Business and Technology Administrative Assistant plays a crucial role in supporting the central support center by providing administrative and clerical assistance. This position involves coordinating various tasks related to technology projects, managing communication, auditing policies and practices to ensure compliance, and ensuring the efficient functioning of the central support team.
Key Responsibilities:
- Inventory Management:
Maintain an inventory of technology assets, including hardware and software.
Coordinate the procurement and distribution of technology resources.
Maintain permissions and access levels across multiple systems.
- Documentation and Reporting:
Prepare and maintain technical documentation, reports, and presentations.
Assist in gathering and organizing data for technology-related reports.
- Technical Support Coordination:
Assist in coordinating technical support activities for end-users.
Track and manage user requests, escalating issues as needed.
- Project Assistance:
Assist in project management tasks, including project documentation, tracking milestones, and coordinating project meetings.
Collaborate with team members to ensure project timelines are met.
- Audit Support:
Assist in the planning and execution of audits, including reviewing policies, procedures, and documentation.
Maintain organized and accurate records related to audits.
- Technology Resource Management:
Help manage software licenses, subscriptions, and renewals.
Assist in monitoring and optimizing technology expenses.
Requirements:
High school diploma or equivalent; additional education or certification in technology is a plus.
Proven experience as an Administrative Assistant, preferably in a technology-oriented environment.
Familiarity with basic technology concepts and terminology.
Strong organizational and multitasking skills.
Excellent communication skills, both verbal and written.
Proficiency in office software and collaboration tools.
Ability to learn and adapt to new technology tools and systems.
Attention to detail and the ability to handle sensitive information with confidentiality.