Cannabis Consumption Lounge Server

Who We Are

The Artist Tree is one of the leading operators of California cannabis retail and lounge spaces. We have redefined the modern cannabis experience through stunning design and unique experiences. We currently operate 7 cannabis retail and lounge locations throughout California and are opening additional locations in 2023 and 2024. The Artist Tree was the first recreational cannabis store to open in Fresno, West Hollywood, Oxnard, Riverside County, and Los Angeles (Phase 2). Each location functions as a hybrid between an art gallery and cannabis boutique, featuring exhibits from local artists. The Artist Tree not only invests in our stores and team members, but also in local communities through frequent charitable campaigns and by hosting community events.

Our West Hollywood location is recruiting a Cannabis Consumption Lounge Server. If you are interested in branching out into this budding industry, we encourage you to apply to join our team today.

www.theartisttree.com

Position Summary

Servers are essential to our lounge team! You are responsible for curating our guest experience by providing friendly, informed guidance to customers. Efficiently and courteously setting up assigned tables, retrieving and serving food and cannabis orders, non-alcoholic beverages to guest tables. Maintain cleanliness and condition of the work areas and equipment While adhering to company procedures and cannabis regulations.

Duties and Responsibilities

• Assist with meal set-up and set or preset tables in the dining room as assigned.
• Cheerfully wait on guests, give a summary of the lounge, make recommendations, up sell.
• Communicate any food allergies or dietary restrictions to kitchen and team
• Strong product knowledge and understanding of cannabis use and effects in order communicate the safe use of our products
• Responsibly serve cannabis and monitor the consumption of cannabis by our guests
• Serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
• Promptly address guest issues and concerns
• Build rapport with guests and foster approachable and welcoming store environment
• Cultivate repeat customer base through brand loyalty program and data retention
• Perform side work and end-of-shift closeout tasks
• Assist with cleaning the dining area. Wipe down and reset the table for the next guests.
• Assist with maintaining cleanliness of the lounge to the company’s standards and all health codes at all times
• Adhere to food safety requirements. *Must have a food handler’s certificate*
• Process all cash and charge transactions according to house procedures
• Report any missing/found articles, or damage to the MOD
• Provide assistance to other team members and departments (retail) to contribute to the best overall performance of the operation
• Perform other duties as assigned, requested or deemed necessary by management
• Management retains the discretion to add or change the duties of the position at any time.

Desired Qualifications and Skills

• Soft skills: ability to communicate effectively with guests, patience with different demographic of guests, willingness to learn cannabis product and provide a safe experience. If you're chill and have a positive attitude, you should definitely apply!
• Qualifications: Must be 21 or older. Must be fully vaccinated for COVID-19. English speaking or bilingual. Operate POS. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable. Reliable transportation.
• Physical Requirements: Standing and walking for long periods of time. Repetitive bending, stooping, reaching, twisting, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 30 lbs. of bulk goods. Exposure to cleaning agents.

Job Type: Part-time

Pay: $19.08 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Restaurant type:

• Upscale casual restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Serving: 1 year (Required)

Work Location: In person