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Form of workJob Description
Must be 18+ to be employed by SDMI
SDMI is seeking entry-level Scheduling Triage Operatorsto join our team and act as the first point of contact for our patients.
About SDMI: SDMI believes that “if you practice great medicine, patients will follow”. We have no product to sell – our job is to provide excellent patient care in a compassionate, friendly, safe and clean environment. The quality of our care is blind; we must provide high quality medical care to every patient who enters our facilities. We count on our employees to make it their priority to make each patient feel as though they are our only patient. Established in 1988, we are a growing organization with 11 facilities across Las Vegas and Henderson, and growing!
Our Culture: A common term among our employees is “teamwork”. Our employees all share a positive attitude and teamwork mentality. By working together, we excel in demonstrating our operating values of Safety, Integrity, Courtesy and Leadership. Our family culture plus continuous opportunities for growth has resulted in tenured employees of 30+ years. We invite you to grow with us!
A Day in the Life as a Scheduling Triage Operator: You will experience busy days in a Call Center environment, answering calls and questions from patients and referring providers. You will also direct calls to the appropriate departments as needed. Our best Scheduling Triage Operators have the opportunity to transition into other departments within our Call Center. You can expect to be scheduled Mondays-Fridays with shifts starting as early as 8am and ending as late as 6:30pm (8 hour shifts). No weekends!
You are an ideal candidate if…
- You have previous health care Call Center experience, medical receptionist or related experience
- Bilingual in English and Spanish
To ensure success in this role, you must have…
- Prior customer service experience
- The ability to type at least 40 wpm
- The ability to multi-task consistently and work in a fast-paced environment
You can expect to earn an hourly rate of $14
Today, SDMI uses the tag line “It’s what’s inside that counts”. To SDMI, it’s much more than just a clever tag line. It speaks to who we are as people, what we do and what we stand for. If you are ready to join a highly acclaimed, family owned and growing Radiology organization – apply online today!
