Call Center Representative

Compass Self Storage is expanding its inside sales team and is seeking enthusiastic, energetic, dependable and professional sales motivated individuals that are fluent in English and Spanish to join our team! This is a remote work from home position with part time hours.

• Must have sales experience, preferably in a Call Center
• Must be fluent in English and Spanish
• Remote Work
• NO Cold calling!
• Bonus Opportunities
• Potential earnings of up to $18 per hour including bonus
• Necessary Equipment will be provided

STOP, You must reside in the state of Texas to respond to this posting. We will not be able to follow up with anyone that does not reside in Texas. We are looking to fill part time shifts of 4 or 5 hours per day, 5 days per week including a weekend day. This position is ideal for someone looking to work from home in a sales environment. You will be able to utilize your sales skills to increase your monthly bonus amounts. Our representatives directly assist our customers and potential customers with all of their storage needs. There is NO cold calling in this position. Potential customers are contacting us through our extensive advertising efforts. Your focus will be to convert these callers into new customers.

RESPONSIBILITIES:

• Answer incoming calls with goal of acquiring new customers
• Provide pricing and product information to callers
• Providing an exceptional customer experience with every interaction
• Attend any scheduled phone and/or video calls with team and supervisor
• Offline activities as assigned
• Other responsibilities as assigned

QUALIFICATIONS and EXPERIENCE:

• Minimum 6 months experience in a sales or Call Center environment
• Must be fluent in English and Spanish
• Dependable, goal oriented and self-motivated
• Organized, detailed and ability to multi task
• Strong oral and written communication skills
• Customer focused
• Results Oriented (sets and achieves goals)
• Team Oriented (works well in a group to achieve success)
• Successful completion of all assessments, background checks and drug screenings
• Ability to work from home in a quiet/private office area
• MS Office application experience preferred
• HS Diploma or GED

WORK FROM HOME REQUIREMENTS:

• Must have access to a quiet/private working environment that is free of distractions and external background noise
• Reliable internet connection with minimum capabilities of 10mbps upload, 40mbps download
• All necessary equipment will be provided

Job Type: Part-time

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Application Question(s):

• Do you reside in the state of Texas?

Education:

• High school or equivalent (Required)

Experience:

• Call center: 2 years (Required)

License/Certification:

• Texas Driver's License (Required)

Work Location: Remote