Call Center Representative

Randstad is currently hiring and looking to fill multiple Call Center Representative positions in Phoenix, AZ 85034. Please review the job details below:

Location:

Phoenix, AZ 85034(Onsite)

Shift:

Flexibility for an 8 hour shift between the hours of 6:00AM-6:00PM Monday-Friday

Pay:

$19.00/hr. ($20.00/hr. for Spanish)

Responsibilities:

• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team.
• Complete necessary administrative work as needed and complete call logs accurately.
• Other projects as assigned by supervisor.
Requirements:
• 6 months Call Center experience required
• Good verbal and written communication skills.
• Dependable and able to adhere to schedule.
• Effective problem solving skills.
• Effective listening skills.
• Customer service orientation.
• Attention to details.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.