Address
Form of work
Salary```Duties```
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Utilize medical office knowledge to assist customers with healthcare-related inquiries
- Communicate effectively with customers, colleagues, and other departments to ensure smooth operations
- Handle escalated calls or difficult customers with patience and empathy
```Qualifications```
- Fluent in English, both written and verbal
- Strong data entry skills with attention to detail
- Experience in a medical office or healthcare setting is preferred
- Bilingual proficiency in Spanish is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with medical terminology is a bonus
- Excellent customer service skills with the ability to communicate effectively
- Multilingual abilities are highly valued
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual who enjoys helping others and has excellent communication skills, we would love to hear from you.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Ability to Relocate:
- Edgewood, KY 41017: Relocate before starting work (Required)
Work Location: In person
