Department: Call Center
Status: Full Time
Location: Corporate Office
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group
committed to relieving pain and restoring patient function and wellness. Our providers are leaders in
their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the
unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain
treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a Call Center Representative for our busy corporate Call Center that services all of our clinic locations. Experience is a plus. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Call Center Representatives assist patients in coordinating their care with our practices.
Duties & Responsibilities:
- Answer phone calls
- Scheduling patients
- E-mailing patient intake forms
- Make outbound calls to patients that need to reschedule appointments
- Checking clinic voicemails
- Collecting insurance information
Minimum Experience & Qualifications:
- Customer service experience a plus
- Must have proficient computer/typing skills
Benefits:
- Competitive compensation and bonuses
- Medical
- Dental
- Vision
- 401(k) after 1 year of service
- Sick pay (HFWA)
- PTO after 1 year of service
- Closed for holidays - Holiday pay after 1 year of service
- Free chiropractic care at our clinics
Compensation: $17.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
To Improve the Quality of Your Life
Mountain View Pain Center: A place where we are dedicated to improving the quality of life through team innovation and collaboration
At Mountain View Pain Center, it is our mission to deliver the very best care to all our patients. We provide unmatched patient care that is compassionate and comprehensive. Mountain View Pain Center is a multidisciplinary pain management clinic. Within our practice, we offer the following: Physiatry, Pain Management, Chiropractic Care, Physical Therapy, Massage Therapy and Acupuncture. Beyond proving safe and appropriate medication management options, we are highly skilled experts in non-surgical and surgical interventions, using state-of-the art treatments to relieve pain and improve functions.
Our patients experience the benefits of a dynamic team approach and receive a level of care which is virtually unmatched elsewhere. With this powerful combination, we dramatically improve our patient's quality of life by reducing pain and improving mobility.
If your mission is to deliver a world class health experience to patients and community members across Colorado, we encourage you to explore Mountain View Pain Center's website to learn a bit more about us and our passion for creating healthier patients and communities. By joining our team, you can count on finding fulfillment and satisfaction through the patients you encounter during their recovery