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SalaryWe are looking for an efficient, patient, and considerate individual to join our dynamic team in our Call Center answering phones and assisting our patients. You will be responsible for scheduling and re-scheduling appointments, collecting insurance information, verifying benefits, triaging calls to technicians and providers, and assisting the front desk when help is needed.
The right candidate will receive full training for the position and will one of many voices for our specialty ophthalmology practice. A high school diploma is required, some college is preferred. Previous medical office experience is preferred. as part of the team, you must be dependable, willing to learn and retain information, and have an empathetic passion to help patients.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Call center: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
