Address
Form of workJob Description
A contractor is seeking Inbound Call Center Representatives for full-time positions. Work hours are Monday through Friday from 8:30 a.m. to 5 p.m.
Responsibilities:
- Answer phone calls from previous and potential clients asking questions
- Order, cancel, or reschedule quotes and services
- Look up or add customers in the database
- Work in scheduling software
Qualifications:
- Must have prior experience in a Call Center
- Must have excellent customer service, communication, and multi-tasking skills
- Must be computer literate with accurate data entry skills
- Must have an articulate and professional phone presence
Only candidates that can pass a background check and drug screen will be considered. This company offers training on scheduling software and common answers to frequently asked questions. There is the opportunity for permanent hire for the right person.
With over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.
The Area Temps Advantage
Full-Service Staffing:
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities.
City Search Applicant Network:
Our interactive centralized network links our three branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area.
Quality Employees:
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.
Personalized Service:
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.
Exceptional Value:
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.
Ongoing Training:
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.
The Area Temps Advantage
Full-Service Staffing:
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities.
City Search Applicant Network:
Our interactive centralized network links our three branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area.
Quality Employees:
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.
Personalized Service:
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.
Exceptional Value:
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.
Ongoing Training:
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.
