Role and Responsibilities
- Maintains a quiet professional area.
- Identifies area of improvement in areas on responsibility and devises an improvement plan.
- Treats all clients, co-workers, and customers with courtesy, respect and consideration.
- Protects the integrity of the organization, clients and coworkers by maintaining confidentiality of all clients and business information.
- Alphabetize by care provider or clients last name for all necessary documents.
- File in appropriate care provider or client's chart per company procedure.
- Answers and direct appropriately all incoming phone calls.
- Disable/enable office call forwarding as requested.
- Provide backup support to the front desk to greet all visitors and employees appropriately.
- Creates new client packets and maintains consistent available packets.
- Coordinate care provider birthday cards, bereavement, and office birthday cards.
- Creates new caregiver welcome packets
- Assist with orientation day packets and preparation of orientation
- Assist with maintaining office supply inventory (including water, snacks, and coffee) and manage supply orders on a regular basis at all branches.
- Assist with other branch administrative functions as needed (i.e., maintenance of files, vendor management, etc.)
- Assist with branch HR functions as needed.
- Draft and/or distribute communication with Branch staff as needed (e.g., maintain PTO/office calendar, major events, deadlines, general updates).
- Perform other related duties or cross-cover as needed or as assigned by the immediate supervisor/management level personnel.
- Assist in the management of company point system for care providers
Additional Skills
- Fluent in basic Microsoft Office functions (Word, Excel, PowerPoint).
- Able to organize and maintain electronic employee and client records.
- Excellent written and oral communication skills.
- Able to manage time well and work efficiently.
- Strong attention to detail and organizational skills.
- Works independently.
- Flexible, humble, and team oriented.
- Compassionate and empathetic.
Qualifications and Education Requirements
- Minimum 2 years of experience in office coordination or management
- HR experience is a plus.
- Strong candidates have experience working in the home care industry (or related industry – hospice, home health, hospital, etc.)
Other Requirements
- You must be able to lift up to 50 pounds at times with or without assistance.
- Ability to drive when required.
- Prolonged periods of sitting at a desk and working on a computer.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person