Call Center - Part Time (Remote - Georgia, Call Center Position)

Catapult Fundraising is searching for dynamic, talented, and hardworking individuals like YOU, who possess exceptional professional phone etiquette, to join our team of Fundraising Specialists.

By joining Catapult's Fundraising family, you become part of something bigger than yourself. Our company is founded on building long-lasting relationships with our non-profit partners, assisting them in reaching their fundraising objectives.

Our Fundraising Specialists solicit donations on behalf of our non-profit partners via phone call. Some of our current clients include Miracle Flights, Special Olympics, and Honor Health Foundation, among others!

What sets us apart?

Our team members possess a passion for philanthropy and making a difference in people's lives. We also want to help individuals within our organization grow and achieve their full potential. We provide rewarding bonus structures and unlimited opportunities for growth, creating a happy, healthy, and fulfilling work environment for our team members.

What is the schedule?

We aim to offer flexibility to our Fundraising Specialists to work a schedule that suits their needs.

Our standard shift hours are Monday to Thursday from 6:00 PM to 9:00 PM EST or Sundays from 12:00 PM to 5:00 PM EST with Friday Flex from 12:00 PM to 5:00 PM EST. While we occasionally offer longer evening or morning shifts for extra hours, this is not guaranteed.

What is the salary?

We appreciate the hard work of our Fundraising Specialists, and we encourage individuals seeking a long-term position to apply!

Our starting pay is $13.00 per hour, with pay increases after 90 days, six months, and one year. After one year of employment, you will receive $15.00 per hour, along with accrued paid time off!

Knowledge, Skills, and Abilities:

• Superior customer service skills, with a positive and enthusiastic attitude on every call.
• Excellent communication skills.
• A friendly and engaging phone presence with the ability to stay calm and objective in a fast-paced environment.
• Proficiency in using phone and Microsoft computer systems.
• A desire to help others and an understanding of the importance of non-profits in our society.

Responsibilities:

• Follow client-approved messaging for each campaign on every call.
• Follow fundraising call structure on every call.
• Connect emotionally with prospects, serving as an enthusiastic brand ambassador for the organization.
• Make a compelling case for financial support on every call.
• Maintain a professional appearance and meet dress code requirements.
• Maintain a positive attitude and demeanor.
• Have fun!

Requirements:

• We do not provide equipment for remote work. You will need your own computer (NO MACS OR CHROMEBOOKS), a headset with a microphone, and a strong internet connection.
• Must be located in Georgia.

This position is ideal for:

• Veterans.
• Applicants with gaps in their resume or who have been out of the workforce for an extended period.
• Individuals just entering or returning to the workforce with limited experience.
• Applicants across all age ranges.

At Catapult Fundraising, we take pride in being an equal opportunity employer.

To be considered, you must call 702-703-1059 and leave a voicemail message introducing yourself with your full name, state you reside in, and reading script below verbatim.

"In the email, Shari and Brian wrote about their experience with the Autism Spectrum Disorder Foundation and the tremendous impact it had on their life.

They learned about ASDF through a friend of and applied for the Social Skills Camp Scholarship Program and were pleased to learn that their sons had been selected! ASDF aids in supporting children with an autism spectrum disorder by providing information, education and financial assistance to their families and relevant community service organizations.

In the letter, Shari and Brian also asked you to reflect on your own connection to ASDF and keep in mind the variety of programming and resources they provide to so many individuals who truly benefit from these services and scholarships. With these thoughts in mind, how would you feel about joining other ASDF friends by making a gift of $1, monthly over the next year, for a total gift of $12?"

Job Type: Part-time

Pay: $13.00 per hour

Expected hours: 17 – 20 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: Remote