Address
Form of work
Salary```Job Overview:``` We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients over the phone. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment. ```Duties:``` - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate information about products, services, and company policies - Assist customers with resolving any issues or concerns - Perform data entry tasks to update customer records and maintain accurate documentation - Utilize phone etiquette skills to ensure effective communication with customers - Analyze customer needs and provide appropriate solutions or recommendations - Collaborate with team members to achieve department goals and objectives ```Qualifications:``` - Excellent verbal and written communication skills in English - Proficiency in additional languages such as Spanish or other languages is a plus - Strong customer service skills with the ability to empathize and effectively communicate with customers - Ability to multitask, prioritize, and manage time effectively - Attention to detail and accuracy in data entry tasks - Ability to work well in a team-oriented environment If you are looking for an opportunity to make a difference in people's lives while utilizing your excellent communication skills, we encourage you to apply for the position of Call Center Representative. We offer competitive compensation, ongoing training, and opportunities for career advancement within our organization. Apply today!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
