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SalaryWouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunity for growth, development, and internal promotion. We are currently looking for a full-time Debt Collections / Collections Representative, with experience in account receivables, sales, customer service or debt collection. We offer industry-leading bonus structures as well as benefits!
Job description
Collections Representative Responsibilities:
- Handle inbound and outbound calls for past due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning course of action to recover outstanding payments.
- Handle questions and complaints
- Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Representative Qualifications:
- Excellent written and verbal communication skills.
- Ability to prioritize and multitask.
- Basic math and computer literacy skills.
- Professionalism and the ability to build rapport with consumers.
- Foster teamwork and cooperation.
- Preferred - previous experience in debt collection, outbound Call Center, telemarketing, or other related fields.
- Successfully pass a background check.
Job Type:
Full-time
Salary: 16.00 -18.00 hourly
Collections Representative Compensation:
- Individual & Team bonuses and incentives, up to $5,000+ each month!
- Additional quarterly, bi-annual and annual Incentives
- Additional retention and referral bonuses
- A comprehensive paid training program
Benefits:
- Medical Insurance (United Health Care)
- Dental Coverage (Guardian)
- Vision Plan (Davis Vision)
- 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)
- Voluntary Life Short Term/Long Term Disability Coverage
- Paid Vacation, Personal, Bereavement, and Holidays
- Referral program
Physical setting:
- Call center
Schedule:
- 8-hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay.
Ability to commute/relocate:
- Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to undergo a background check, in accordance to local law and regulations?
Education:
- High school or equivalent (Preferred)
Experience:
- collection: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Call center
- Office
Work Location: In person
