Address
Form of work
SalaryHiring urgently
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other Call Center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed Call Center metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Must be fluent in English and Spanish.
Must be able to pass drug test and background check.
We provide paid training with increase pay after training is complete.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- No experience needed
- Under 1 year
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- Call center
- In-person
Education:
- High school or equivalent (Preferred)
Language:
- Spanish (Required)
Work Location: In person
