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SalaryDescription
Job Responsibilities
Under limited supervision provides excellent customer service for District Call Center, answering inbound calls as well as assisting clients who have general questions about Health Department Programs, scheduling appointments quickly and accurately, contacting Health Departments as needed, and assisting with clinic clerical coverage needs. Arrange for the dispatch of packets as well as sorting materials to be delivered to County Health Departments. Will work in Health Department as a CSR trained in M&M, GA-WIC and DHD to work up clients. Assists in processing daily money reports and making bank deposits as needed. Other duties as assigned.
Minimum Qualifications
High School Diploma or GED. Bilingual-Haitian Creole
Preferred Qualifications:
Previous Call Center experience; Public Health experience; Experience in a health-related field; Experience with Microsoft Office; Open availability Monday – Friday, 7:00 AM – 5:30 PM.
Additional Information
The Southeast Health District (SEHD) encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals.
A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.
Employment Information:
Current State employees are subject to State Personnel Board rules regarding salary.
Southeast Health District accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. SEHD will contact educational institutions to verify degree, diploma, licensure, etc.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
As an employee of SEHD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
SEHD is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Applicant selected will be required to provide an “official” college transcript, if applicable. The SEHD may contact.
