Caesars Rewards Supervisor

ESSENTIAL JOB FUNCTIONS:

· Provides supervision and support to the Caesars Rewards Representatives.

· Participates in the coordination of promotional responsibilities.

· Updates Caesars Rewards Representatives as to new policies and procedures.

· Monitors promotional activities, ensuring all rules and procedures are followed explicitly.

· Stays informed and aware of all hotel functions and available amenities.

· Follows and enforces all departmental policies, i.e., dress code, customer relations, procedures, etc.

· Trains all new clerks and acquires the necessary codes and materials the new employee will require.

· Performs administrative duties as required, completes necessary reports, and other related assignments and projects in a timely fashion.

· Assists with the events and tournaments.

· Notifies the Manager of any severe problems immediately, i.e., system problems, customer issues, employee issues, etc.

· Additional related duties as requested by Management.

QUALIFICATIONS:

· Ability to communicate in a professional, businesslike manner.

· Friendly and outgoing personality.

· High School diploma or equivalent.

· At least 1-year supervisory experience.

· PC skills, Microsoft applications, CMS, WINet a plus

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Fast Paced, moderate to high second-hand smoke, high noise level