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Form of workJob Description
Job Title: Business Transformation and Change Management Lead
Location: 2 Broadway, NY
Duration: 12+
Direct Client
Critical Key requirements
Location: 2 Broadway, NY
Duration: 12+
Direct Client
Critical Key requirements
- Strong/advanced capabilities in creating and implementing Change Management strategies
- Experience in planning events, recognition programs, etc
- Proficiency developing written communications, i.e. newsletters, stakeholder communications, project announcements, communications for digital media, etc
- Experience designing visually appealing communications
- Great collaborator and works well with people at different levels of the organization
- Willingness to work in the office or occasionally work on site at an agency
RESPONSIBILITIES
Support the MTA OCM enterprise level initiatives lead by the Dept. Dir OCM
Support the MTA OCM enterprise level initiatives lead by the Dept. Dir OCM
- Lead the creation, planning and execution the enterprise EAM rewards and recognition activates/events
- Supporting enterprise communication efforts and lead some new communication efforts both internally and externally
- Work with agency EAM leads to assess OCM communication and project support needs, create related plans and provide phased support
- Monitor implementation process and execute surveys
DELIVERABLES & DUE DATES
Documents detailing:
Documents detailing:
- OCM communications assessment for each agency (web site, quarterly updates, exec communications and stakeholder engagement. Plan for and monitor progress.
- OCM assessment, create relevant plans and recommendations for current efforts for each agency who don't have OCM support
- Plan and execute phased agency OCM support as approved by OCM Dept Dir
- Support the enterprise OCM and communications efforts internally and externally (create videos, enterprise communications, etc)
Lead the development and execution of EAM Reward and Recognition efforts:
- Plan and produce an EAM awards meeting/event at 2 Broadway in 2023 including (PM Leadership award, KPI improvements and superlative awards, advancements in agency internal EAM awareness communications award, etc).
- Develop an EAM Rewards and Recognition program plan and criteria to highlight achievements across the agencies and create friendly competition that supports the advancement of EAM implementation and acknowledges the hard work of the agencies and workforce.
- Plan an EAM awareness Day to be launched in each agency and hosted by agency leaders in 2023
- Some OCM project management documentation support and KPI development
- All work will be supervised by the MTA EAM, Dept Dir Enterprise Capability Building and Change ManagementAll source files will be provided to the MTA.
QUALIFICATIONS EXPERIENCE & EDUCATION
- Preferred minimum of 7 years' experience in Organizational Change Management
- A Proficiency in designing communications collateral for (i.e. newsletters, program announcements, content for digital mediums, websites, etc.
- Experience with planning stakeholder engagements/events
- Experience developing rewards and recognition programs and events
- Excellent oral, written, presentation, and communication skills
- Ability to multitasking and manage multiple projects
- Ability to effectively prioritize and execute in a high-pressure environment
- Willingness to take direction from internal OCM Leads
Microsoft Skills
- Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
- Proficiency with Microsoft SharePoint version 2010 or higher
- Familiarity with Microsoft Project version 2010 or higher
Benefits:
Rate: $82.40 to $96.00 /Hr DOE.
Hybrid: (50 - 60% of work on site - 5 or 6 days in the office every two weeks)
Subcontracting Allowed or C2C Allowed.
Any Visa.
Rate: $82.40 to $96.00 /Hr DOE.
Hybrid: (50 - 60% of work on site - 5 or 6 days in the office every two weeks)
Subcontracting Allowed or C2C Allowed.
Any Visa.
