Address
Form of workJob Description
Applicants must be local to New York City, New Jersey, or Southern Connecticut Area
Critical Key requirements
The EAM Program Management Office is seeking one temporary consultant to support the new MTA EAM vision, mission and strategic objectives, by creating and supporting OCM efforts targeted at increasing transparency and creating awareness about the MTA EAM efforts. In addition, the need for OCM support at the agency level has increased as the agencies move into implementation of various beta and implementation efforts. Several agencies have no OCM support and need help with some OCM related work including: increasing the visibility and buy in for their efforts agency wide, conducting survey, developing resistance management plans, creating agency based OCM plans, engagement strategies, etc. to support the execution of their beta and implementation efforts.
Responsibilities
a. Support the MTA OCM enterprise level initiatives lead by the Dept. Dir OCM
b. Lead the creation, planning and execution the enterprise EAM rewards and recognition activates/events
c. Supporting enterprise communication efforts and lead some new communication efforts both internally and externally
d. Work with agency EAM leads to assess OCM communication and project support needs, create related plans and provide phased support
e. Monitor implementation process and execute surveys
Risks (required by MTA Risk Management)
• Describe the type of work consultant: Desk work only. Sometimes will have to report to MTA agency office locations.
• whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
• Whether the work may involve areas with environmental risks (lead, asbestos) -- substantial or minimal (yes or no). NO
Deliverables & Due Dates
Documents detailing:
1. OCM communications assessment for each agency (web site, quarterly updates, exec communications and stakeholder engagement. Plan for and monitor progress.
2. OCM assessment, create relevant plans and recommendations for current efforts for each agency who don't have OCM support
3. Plan and execute phased agency OCM support as approved by OCM Dept Dir
4. Support the enterprise OCM and communications efforts internally and externally (create videos, enterprise communications, etc)
5. Lead the development and execution of EAM Reward and Recognition efforts:
o Plan and produce a EAM awards meeting/event at 2 Broadway in 2023 including (PM Leadership award, KPI improvements and superlative awards, advancements in agency internal EAM awareness communications award, etc).
o Develop a EAM Rewards and Recognition program plan and criteria to highlight achievements across the agencies and create friendly competition that supports the advancement of EAM implementation and acknowledges the hard work of the agencies and workforce.
o Plan an EAM awareness Day to be launched in each agency and hosted by agency leaders in 2023
6. Some OCM project management documentation support and KPI development
Qualifications Experience & Education
• Preferred minimum of 7 years' experience in Organizational Change Management
• Advanced Proficiency in developing communications plans and related collateral (i.e. newsletters, program announcements, content for digital mediums, etc.
• Proficiency in designing communications collateral for (i.e. newsletters, program announcements, content for digital mediums, websites, etc.
• Experience with planning stakeholder engagements/events
• Experience developing rewards and recognition programs and events
• Excellent oral, written, presentation, and communication skills
• Ability to multitasking and manage multiple projects
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Willingness to take direction from internal OCM Leads
• Flexible in approach and adaptable to an imperfect environment that is sometimes resistant to change
Microsoft Skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
(HYBRID – 50 - 60% of work on site - 5 or 6 days in the office every two weeks)
Position will also be partly remote 1-2 days
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
Critical Key requirements
- Strong/advanced capabilities in creating and implementing Change Management strategies
- Experience in planning events, recognition programs, etc
- Proficiency developing written communications, i.e. newsletters, stakeholder communications, project announcements, communications for digital media, etc
- Experience designing visually appealing communications
- Great collaborator and works well with people at different levels of the organization
- Willingness to work in the office or occasionally work on site at an agency
The EAM Program Management Office is seeking one temporary consultant to support the new MTA EAM vision, mission and strategic objectives, by creating and supporting OCM efforts targeted at increasing transparency and creating awareness about the MTA EAM efforts. In addition, the need for OCM support at the agency level has increased as the agencies move into implementation of various beta and implementation efforts. Several agencies have no OCM support and need help with some OCM related work including: increasing the visibility and buy in for their efforts agency wide, conducting survey, developing resistance management plans, creating agency based OCM plans, engagement strategies, etc. to support the execution of their beta and implementation efforts.
Responsibilities
a. Support the MTA OCM enterprise level initiatives lead by the Dept. Dir OCM
b. Lead the creation, planning and execution the enterprise EAM rewards and recognition activates/events
c. Supporting enterprise communication efforts and lead some new communication efforts both internally and externally
d. Work with agency EAM leads to assess OCM communication and project support needs, create related plans and provide phased support
e. Monitor implementation process and execute surveys
Risks (required by MTA Risk Management)
• Describe the type of work consultant: Desk work only. Sometimes will have to report to MTA agency office locations.
• whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
• Whether the work may involve areas with environmental risks (lead, asbestos) -- substantial or minimal (yes or no). NO
Deliverables & Due Dates
Documents detailing:
1. OCM communications assessment for each agency (web site, quarterly updates, exec communications and stakeholder engagement. Plan for and monitor progress.
2. OCM assessment, create relevant plans and recommendations for current efforts for each agency who don't have OCM support
3. Plan and execute phased agency OCM support as approved by OCM Dept Dir
4. Support the enterprise OCM and communications efforts internally and externally (create videos, enterprise communications, etc)
5. Lead the development and execution of EAM Reward and Recognition efforts:
o Plan and produce a EAM awards meeting/event at 2 Broadway in 2023 including (PM Leadership award, KPI improvements and superlative awards, advancements in agency internal EAM awareness communications award, etc).
o Develop a EAM Rewards and Recognition program plan and criteria to highlight achievements across the agencies and create friendly competition that supports the advancement of EAM implementation and acknowledges the hard work of the agencies and workforce.
o Plan an EAM awareness Day to be launched in each agency and hosted by agency leaders in 2023
6. Some OCM project management documentation support and KPI development
Qualifications Experience & Education
• Preferred minimum of 7 years' experience in Organizational Change Management
• Advanced Proficiency in developing communications plans and related collateral (i.e. newsletters, program announcements, content for digital mediums, etc.
• Proficiency in designing communications collateral for (i.e. newsletters, program announcements, content for digital mediums, websites, etc.
• Experience with planning stakeholder engagements/events
• Experience developing rewards and recognition programs and events
• Excellent oral, written, presentation, and communication skills
• Ability to multitasking and manage multiple projects
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Willingness to take direction from internal OCM Leads
• Flexible in approach and adaptable to an imperfect environment that is sometimes resistant to change
Microsoft Skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
(HYBRID – 50 - 60% of work on site - 5 or 6 days in the office every two weeks)
Position will also be partly remote 1-2 days
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
