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SummaryWhy should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Position Purpose:
Develop test plans and test matrices, conduct testing, and report test results for system changes. Coordinate implementation and debugging of new software ensuring that the new or modified applications work in the production environment and meet the expectations of customers. Research and define system production issues and work with Information Systems on both short term and long-term resolutions. May also partner/communicate with other internal/external customers/plans.
Logistics:
This position has the potential to be a W@H position after an initial training period located at 4101 Percival Road, Columbia, SC 29229. Please note, this is subject to change based on business need and/or employee performance.
Description
What You’ll Do:
- Review projects and change sheets. Attend Scope, Design and Test Plan walkthroughs for major system projects. Coordinate testing and debugging of new or modified software. Create test matrices, trains, and provides supporting documentation. Analyze technical documentation to create test plan/matrices and updates statistical reporting software. Develop and executes formal test plans using analytical skills to ensure delivery of quality software applications.
- Monitor software/ programs implemented to verify that changes to the system’s operational process had the desired effect. During the testing process analyzes the system for exceptions and other items requiring post-test attention. Identify and documents systems problems and works with Information Systems (I/S) and the production areas on short term and long-term solutions.
- Define and evaluate quality assurance metrics such as defects, defect counts, test results, and test status. Analyze test data for accuracy and status to inform customer whether it will enhance current production operations. Create defect records based on analysis of test results to correct programming deficiencies. Create statistical information for Information systems and customers to track the progress of implementations.
- Prepare reports and analyses pertaining to testing results and/or production issues, including recommendations for customers on improving operational workflows.
To Qualify for This Position, You’ll Need:
- Required Education: High School Diploma or equivalent.
- Required Work Experience: Two (2) years of experience working in related processing support systems and two (2) years of system testing or system testing development experience.
- Required Skills and Abilities: Strong business math skills. Strong verbal and written communication skills. Related systems support knowledge. Strong research and analytical skills. Attention to detail.
- Required Software and Tools: Microsoft Office.
What We Prefer You Have:
- Two (2) years of AMMS, ITS, or National Alliance claims processing experience.
- Two (2) Testing experience.
- Bachelor's degree-in Business, Healthcare, Information Technology, or job-related field.
- Microsoft Excel, Microsoft Access, TI Tool, and Quality Center and DB2.
What We can Do for You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.
Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
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Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
