Business Skills Program Manager

The People Development team is seeking an experienced Program Manager to drive the advanced skills training and enablement efforts for Meta’s sales teams. This Program Manager will develop, launch, and measure advanced skill-based learning and enablement efforts for a subset of Meta sales teams. They will work with global stakeholders, key cross-functional partners, and People Development leaders to understand the critical business priorities for their portfolio and assess audience learning needs based on performance gaps. They will partner with other teams within & outside of People Development to develop & deliver learning projects, ensuring learners’ needs are met and are aligned to the appropriate learning solutions. Due to the global nature of our business, some meetings may occur outside traditional business hours, so we are seeking someone who can manage their calendar appropriately. The ideal candidate will have a sales, and/or marketing background and experience running and scaling global projects related to sales or product training.
Business Skills Program Manager Responsibilities:

• Build relationships with leaders and their teams - global and regional - as well as with cross-functional teams, learning partners & vendor partners to collaborate on intake, scoping and consultation or creation of content to address learning challenges, particularly in regards to Meta sales excellence and sales programs needs.
• Consult with and lead multiple concurrent global learning projects, including onboarding through ongoing training for tenured sellers.
• Continually assess and advise on educational needs for learners throughout all parts of their journey to ensure knowledge upskilling is contributing to high learner performance & business objectives.
• Design and deliver educational content primarily centered on sales for specific audiences while respecting co-employment policies.
• Enable vendors and deliver virtual and in-person training & train-the-trainer sessions.
• Contribute to internal team initiatives, such as content maintenance and onboarding optimization that will drive our team forward and ensure our audience learning experience is efficient, effective and engaging.
• Willingness to travel up to 15% of the time, to vendor partners and internal meetings and conferences.
  

Minimum Qualifications:

• 7+ years working experience within sales training & development, sales, marketing or other related field
• Experience managing internal and external facing projects (sales development/strategy, training, communications, marketing, account management) with multiple stakeholders across job functions through regular communications & meetings
• Project management skills and experience running strategic projects with global, cross-functional teams, creating, managing and delivering against a timeline
• Experience with collaborating, sharing and driving best practices cross-functionally and globally
• Problem solving and creative solution development skills
• Communication and presentation skills with proven history of success working across functions and teams
• Fluency with data analysis and business analytics
• Past experience with instructional design, content development, and facilitation
  

Preferred Qualifications:

• Experience working on or establishing learning effectiveness metrics and KPIs
• Knowledge of Outsourced Sales Operations
  

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.