Business Process Manager

Career Area:

Business Support Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.

Description

Provide leadership to the development and management of the project portfolio, consisting of continuous improvements and transformational programs for the Caterpillar machine sales and operations (S&OP) process. Manage the resource allocation process that ensures that projects and resources are aligned to support the objectives of the Machine Business Divisions (MBDs) and other process partners like GCI and Caterpillar dealers and have the highest possible process improvements & business result impact.

Job Duties

Co-ordinates the development and deployment of processes solutions to achieve the business objectives for the S&OP process. Activities include providing leadership to the development of process workflows, RACI, digital solutions, and process policies, if any.
The primary duties include leading a diverse portfolio of projects aimed at continuous process improvements and transformational initiatives for the machine S&OP process. The role will have direct responsibility for 5-8 project/process leaders and will need to manage project prioritization, coordinate the implementation of, and to maintain the process and the systems used to support ~300 users of the S&OP process. Manage resource allocation to the projects to drive the desired business results. The role will serve as a coach to the team members assisting them in developing & deploying Business Process solutions. Development of formal training material and processes for the S&OP user community is also a critical element of this position.
The position champions Business Process ownership and developing/sharing best practices amongst the different teams, identifying, assessing, and managing Enterprise risks to the machine S&OP process.
The position manages the completion of its own work assignments and managing the work assignments of the team. Typical process partners include the employees in Strategic Planning and Procurement (SPPD), MBDs, GCI, Caterpillar facilities and Dealers. The position is challenged to carefully evaluate problems and review many possible solutions before selecting one option. Problems may be complex and will require strong collaboration amongst a diverse group of team members and stakeholders to develop & implement solutions. The incumbent sets priorities and establishes a work plan to complete broadly defined assignments and achieve desired results.

Basic Qualifications

4-year degree in supply chain, engineering, or a similar field.

6-8 years of progressively responsible job-related experience are typically required.

The position requires thorough knowledge of company products, Sales & Operations Planning Process, portfolio management and supply chain planning.

Top Candidates will also have

Knowledge of 6 Sigma and Lean are desirable.

Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.

Additional Information

The location for this position is Peoria, IL.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

Travel requirement is anticipated to be 15-25% at times during process/solution deployments and will be limited at normal times (5% to 10%).

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

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Posting Dates:

February 21, 2024 - March 6, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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