Address
Form of workAbout Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary
The Sr. Consultant will be responsible for leading on large and / or complex projects, as well as developing and tracking key metrics for the business. Additional responsibilities will include oversight of account administration activities for GFS clients. Subject matter expertise is beneficial.
Major Duties
1. Define, develop and track key metrics for the business. Examples include metrics on cross sell results, new and lost business, time tracker analysis, outstanding accounts receivable, client satisfaction survey results.
2. Assist with the account administration for GFS custody and fund admin clients, including processing of certain client instructions, account opening and closing, completion of required mail forms/direction letters, review and approval of fee invoices, etc.
3. Assist Relationship Managers and Client Service Delivery Managers with specific projects as needed.
4. Operate independently and have in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas.
5. As subject area expert, provide comprehensive, in-depth consulting and leadership to team and partners at a high technical level
6. Document services provided, specialized procedures, and ongoing written communications with client as appropriate in managing daily activity
7. Assist client(s) and partners with complex problem resolution
8. Represent segment/group as appropriate on various Asset Servicing initiatives
9. Interact with various operations areas to improve processes, oversee software installations, and research processing problems or resolve client inquiries.
Knowledge / Skills
- Excellent oral and written communication skills are required
- In-depth Functional / Industry Knowledge is required
- Highly flexible and adaptable to change
Experience Required
A College or University degree and/or relevant proven work experience is preferred.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary
The Sr. Consultant will be responsible for leading on large and / or complex projects, as well as developing and tracking key metrics for the business. Additional responsibilities will include oversight of account administration activities for GFS clients. Subject matter expertise is beneficial.
Major Duties
1. Define, develop and track key metrics for the business. Examples include metrics on cross sell results, new and lost business, time tracker analysis, outstanding accounts receivable, client satisfaction survey results.
2. Assist with the account administration for GFS custody and fund admin clients, including processing of certain client instructions, account opening and closing, completion of required mail forms/direction letters, review and approval of fee invoices, etc.
3. Assist Relationship Managers and Client Service Delivery Managers with specific projects as needed.
4. Operate independently and have in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas.
5. As subject area expert, provide comprehensive, in-depth consulting and leadership to team and partners at a high technical level
6. Document services provided, specialized procedures, and ongoing written communications with client as appropriate in managing daily activity
7. Assist client(s) and partners with complex problem resolution
8. Represent segment/group as appropriate on various Asset Servicing initiatives
9. Interact with various operations areas to improve processes, oversee software installations, and research processing problems or resolve client inquiries.
Knowledge / Skills
- Excellent oral and written communication skills are required
- In-depth Functional / Industry Knowledge is required
- Highly flexible and adaptable to change
Experience Required
A College or University degree and/or relevant proven work experience is preferred.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
