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SalaryAbout the Company
Valon's mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We're creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one's mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Business Operations at Valon
The Business Operations Department streamlines the day-to-day management and strategic planning of the business, operations, and finances. They work closely with cross-functional teams like Product, Engineering, and the Servicing teams to drive efficiency and scale our business. As a member of this team, you will use your analytical skills to drive operational excellence across our business and fulfill Valon's mission of creating a great user experience for homeowners.
About the Role
Responsibilities
- Take 0 to 1 ownership of a new business area within the Insurance vertical: carrier partnerships and building our agent of record business
- Leverage in-depth knowledge of our homeowner base to make strategic decisions regarding insurance partnerships
- Engage with and pitch to players within the insurance space, including carriers, brokers, etc.
- Research business and compliance requirements for new processes and product offerings within a highly regulated industry
- Partner cross-functionally to design and run marketing experiments and test homeowner incentives
- Build operational processes for your Product Area's operations team in collaboration with Product, Engineering, Legal and Compliance
- Ensure that processes scale gracefully as the company scales
- Drive process and product maturity to continuously improve operational efficiency and excellence as well as the homeowner experience
Ideal Background
- 5+ years experience working in product management, strategic operations, or Business Operations roles, preferably at a start-up
- Ability to operate independently and truly own business results for their area
- Strong problem-solving skills and the ability to drive complex projects to completion
- Strong project management skills with an ability to prioritize, communicate progress, and deliver results across multiple workstreams
- Extremely self-motivated and results-oriented — is organized, proactive in finding solutions, and has a strong drive to complete projects
- Excellent communication and collaboration skills with the ability to work cross-functionally and at all levels of the organization
- High sense of urgency and bias for action
- Excel and Google Sheets skills required
Benefits
- Base Compensation Band: $160,000-$185,000
- Medical, dental, and vision insurance plans
- Flexible sick days and vacation days
- Monthly lunch stipends (groceries qualify!)
- Commuter benefits
- MacBook, custom accessories, ergonomic equipment
- Support for H1B, TN, and E-3 Visa change of employer transfers
New York Base Compensation Pay Range
