Business Intelligence Success Manager

Description

Tower Hill Insurance Group has an exciting opportunity for a talented Business Intelligence Success Manager, who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. 

The Business Intelligence (BI) Success Manager plays a pivotal role in educating and training our employees on the effective use of Power BI and related Business Intelligence functions. Your goal is to teach employees how to leverage BI to perform their functions more effectively. You'll design, develop, and deliver comprehensive training programs and content tailored to various skill levels within the organization, ensuring that our teams are proficient in leveraging data visualization, analysis, and reporting capabilities offered by BI. In addition, you will manage the company's BI User Community to promote engagement and collaboration between departments. As the ideal candidate, you have a passion for teaching and sharing your knowledge and skills with others.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Develop and deliver training programs:
  • Design and develop training materials focused on Power BI and related BI skills (e.g. data modeling, DAX, data visualization), as well as how to use our own Power BI datasets and reports.
  • Tailor training content to cater to various skill levels and needs, from beginner to advanced users.
  • Create customized learning paths to cater to different departments and roles, aligning  training content with specific business needs.
  • Leverage a variety of training methods including instructor-led sessions and online modules.
  • Travel occasionally to deliver training sessions at different locations.
• Promote data literacy and adoption:
  • Create internal  content (e.g. blog posts, newsletters) to highlight the benefits of BI  and successful use cases.
  • Manage and promote the company's BI User Community by regularly posting content, engaging in  discussions, and encouraging employee participation.
  • Conduct regular  virtual office hours to provide ongoing support and guidance to users.
• Stay ahead of the curve:
  • Keep abreast of the latest updates and best practices in Power BI, Business Intelligence and analytics to integrate into training programs and new content.
  • Gather feedback and continuously improve training programs based on learner and organizational needs.
  • Suggest opportunities for improvement in our BI datasets and reports.

EDUCATION and/or EXPERIENCE 

Bachelor's degree in a relevant field (e.g. Business Intelligence, Data Analytics, Computer Science) preferred. 

Minimum of 3 years of experience in Business Intelligence, data analytics, or related field.

Experience in developing and delivering training content, preferably in a corporate setting.

Proven experience in writing long form content with examples.

Excellent communication and presentation skills with the ability to explain complex concepts in a clear and understandable manner.

Strong time management skills.

Profound understanding and hands-on experience in Power BI, including data modeling, DAX calculations, Power Query, and building reports.

Profound understanding and hands-on experience in Excel especially with integrations to Power BI.

Intermediate experience in SQL.

The following are not required but will be strongly considered an advantage:

     o Certifications in Power BI or related areas

     o Experience using Snowflake data platform

     o Understanding of Property and Casualty insurance

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit:   Total Compensation - Tower Hill Insurance (thig.com) 

*Tower Hill Insurance currently operates in these states AL, CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, PA, SC, TN, TX, UT, VA, WV. The work location is flexible if approved by Tower Hill Insurance.

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com or call (561) 812-6247 and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.