Business Intelligence Engineer Iii, R2L Delivery Bi

Rapid and Rural Logistics is a rapidly growing area of Amazon fulfillment that includes rush service and super rural delivery. As a Business Intelligence (BI) Engineer, your focus will be on providing metrics, operational insight, and other analytical support to stakeholders for the Sub-Same Day (SSD) Delivery business. SSD involves delivering packages within one of five specific promise windows, generally within 24 hours of of order time. Many SSD stations are in metropolitan areas, where fulfillment center and delivery station are co-located to help expedite delivery.
Candidates will have excellent analytical abilities, sound judgment, curiosity, strong technical skills, and superior written and verbal communication skills. They will have a strong bias toward data driven decision making. They must be a self-starter, comfortable with ambiguity, and able to think big and be creative to support a rapidly growing business that operates like a start-up within Amazon. If you are excited about data, are results oriented, and want to join a growing analytics team, this role is for you.
Key job responsibilities
- Provide technical expertise in extracting, integrating, and analyzing critical data for Under the Roof and On Road operations.
- Clearly communicate any potential discrepancies and/or reporting downtime, including specific root cause and steps to resolution
- Design and develop key performance metrics and indicators
- Be hands-on with ETL to build data pipelines to support automated reporting
A day in the life
- You will create interactive dashboards and data visualizations that are widely used throughout the organization
- You will provide technical and business expertise in integrating data from a variety of source systems and presenting it through an array of self-service applications
- You will perform ad hoc analysis to quickly identify high priority and time sensitive operational issues relating to new delivery mechanisms and pilot programs
- You will work with key stakeholders to document and translate business requirements into technical requirements
About the team
Our team needs to move fast and scale quickly with the growing businesses we support. We expect you to be able to identify one- vs two-way doors and make decisions on your own, requesting help when necessary. Strong bias for action is important. Technical skills must be balanced against people skills and business acumen so you can work with stakeholders to understand their needs and deliver the optimal BI solution.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA