Address
Form of workJob Description
- Updating client details in Moraware (CRM).
- Problem solving and issue resolution - working with measure technician, design manager, and sometimes installers to align to customer's wants and needs.
- Meet revenue targets by further developing accounts: Kitchen and Bath, Remodelers, contractors and Builders.
- Create a win-win scenario for our partners to build a long-lasting partnership model for success.
- Strong communication with multiple stakeholders at accounts to ensure countertop project details are communicated in a clear and timely manner to project management.
- Build relationships at multiple levels of an organization from designers, project managers, to VP's, CEO's and owners to ensure we are being a good partner.
- Promote Richstone's core principles of fast turnaround time, competitive pricing and exceptional customer service.
- Ability to quickly jump on marketing/inbound leads and act as an overall team player helping out with accounts where needed.
- Develop strategic plans for growing key accounts and revisit plans regularly.
- Enhances organization’s reputation by exuding professionalism at all times.
- Provide trustworthy feedback and after-sales support.
- Keep detailed records of customer interaction, expenses, sales invoices, email communication, and contractual agreements.
- Attended regular industry events to promote Richstone as a company and our services, with about 50% of these events occurring after-hours.
- Competitive Base Salary: $60k - $70k and OTE up to $150k.
- Healthcare for employees.
- 401k- up to 4% match.
- Paid Holidays.
- Paid Sick Days.
- Paid Time Off.
- Employee Discounts.
- Quarterly bonus.
- Cell phone.
- Gas compensation.
- Laptop.
About Richstone Marble and Granite:
Richstone is a family owned stone fabrication business with over 20 years of expertise in the countertop industry supporting both residential and commercial clients in the DC Metro area. Richstone partners with over 20 stone suppliers to provide our customers with easy access to select their slabs in person from hundreds of exotic natural stones from around the world or from the leading Quartz, Sintered Stone and Porcelain brands. We maintain our most popular colors-in stock at our own facilities to ensure availability and affordable pricing.Richstone assists with all the details for the cabinet and countertop design, material selections, and overall project consultation as a partner to both contractors and homeowners and to ensure the end product aligns with the customers' expectations.Over the past 20 years, Richstone has developed an extensive portfolio of projects through partnering with construction companies, remodelers, architects, interior designers, real estate agents, and residential homeowners in VA, DC, and MD. We maintain our customers' trust because of our licensed, insured and highly skilled measurement, fabrication and installation crews.Richstone is growing and opening up a new 25,000 sqft facility for showroom, office space, and fabrication / slab storage in Chantilly, VA - coming 2023. This facility will showcase state of the art fabrication equipment, beautiful stone and cabinet designs and be a central meeting place for customers, contractors, architects and designers to come together.We hope you will join our growing team!
