Business Data Analyst

Hey you!   Want to work for one of the fastest growing SaaS companies in the world? 

We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training  We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better.

So what are you waiting for? Apply today! Join 800+ global Docebians and change the way people learn. 

Are you ready to be a part of the learning revolution? 

As a Business Data Analyst you will be in a high visibility role with interactions across various levels of CX Management including at times, members of senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role. You should be proficient in backend data pulls to construct and present complex analytical findings in a clear, concise, and decision-impacting manner.

Responsibilities:

• Work closely with management to identify, prioritize and execute plans to improve the efficiency of metrics and reporting
• Translate needs of customers into reporting solutions, with minimal guidance from manager
• Execute on high profile analysis and deliver data stories across business groups
• Develop and maintain Operational Dashboards and standard monthly and on demand reporting packages, sourced from internal CRM Tools
• Presents accurate and meaningful performance metrics to senior leadership and provides strategic recommendations

Requirements:

• 4+ years of experience in Data Analytics or equivalent relevant experience
• You have strong Excel skills, including data cleanup, organization and complex formulas
• Developing engaging presentation decks on Business Data and analysis output
• Previous Tableau or Domo BI tool experience
• Strong attention to Detail/Process with strategic thinking and planning skills
• Experience developing front end reporting that interface with (back-end) databases is preferred
• Excellent interpersonal skills including strong listening, written and verbal communication, with ability to clearly and professionally communicate with others
• 1+ year experience in SaaS

Preferred Requirements:

• Interest in growing your technical skills 
• Previous experience working with data in Salesforce, Zendesk and Totango systems
• SQL Server skills, including design & maintenance of SQL Server databases used to drive business projects / applications

-Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you

-Employee Share Purchase Plan

-Career progression/internal mobility opportunities

-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

-WeWork partnership and "Work from Anywhere" program

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are "hybrid." We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you're applying for or interested in.