The Business Assistant, Medical is responsible for welcoming and greeting all patients and visitors, scheduling appointments andverifying insurance to ensure efficient and smooth business operations in the health center while providing high-quality services topatients.
- Requires a high school diploma or equivalent.
- Work experience in a medical, dental or business office preferred.
- Must be professional, self-motivated and demonstrate excellent internal and external customer service.
- Skills required: strong attention to detail, communication, teamwork, time-management and computer skills.
- Must demonstrate a personal and professional commitment to Eastern Shore Rural Health System and its Mission Statement.
- Ability to provide bilingual patient care is a plus.
The center will provide patient centered primary care of the highest quality to residents, migrants and seasonal farmworkers, as well as visitors of the Eastern Shore of Virginia.
As part of the Patient Centered Medical Home Model of care, the employee will advocate for patient’s best interest and make recommendations for patient special needs such as interpreter services; identified barriers to care such as transportation, medication assistance, outreach, and health education; influence patient’s engagement in their care; promoting a continuum of safe, quality, and cost-effective patient care.