Job Summary
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (Business Requirements Document), Use Cases, Use Interface Document, User Stories, Traceability Documentation, Test Plans and Results.
- Successfully engage in multiple initiatives simultaneously and capable of managing projects of various sizes and complexity.
- Work independently with users to define concepts and partner with Project Managers to drive project success.
- Drive and challenge business units on their assumptions of how they will successfully execute their plans.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates, using natural language.
- Create test cases from user scenarios and assume the testing lead role when necessary.
- Ability to collaborate with senior leadership, senior technologists, Business Partners and people at all levels to define business processes, analyze operational efficiencies, implement creative solutions and measure delivery results.
- Understands the business processes associated with the project and ensures the solution is designed and built to meet business requirements
- Act as the liaison between the business units, technology teams and support teams.
Qualifications:
Job Summary
Responsibilities
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (Business Requirements Document), Use Cases, Use Interface Document, User Stories, Traceability Documentation, Test Plans and Results.
- Successfully engage in multiple initiatives simultaneously and capable of managing projects of various sizes and complexity.
- Work independently with users to define concepts and partner with Project Managers to drive project success.
- Drive and challenge business units on their assumptions of how they will successfully execute their plans.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates, using natural language.
- Create test cases from user scenarios and assume the testing lead role when necessary.
- Ability to collaborate with senior leadership, senior technologists, Business Partners and people at all levels to define business processes, analyze operational efficiencies, implement creative solutions and measure delivery results.
- Understands the business processes associated with the project and ensures the solution is designed and built to meet business requirements
- Act as the liaison between the business units, technology teams and support teams.
JOB REQUIREMENTS
§ Bachelor's degree in Business (or Management), Computer Science, or related discipline, or equivalent work experience is required
Knowledge, Skills and Experience
4+ years of experience with formal Business Analysis
- Effective interpersonal skills with ability to participate in and lead in person and virtual teams.
- Certified Business Analyst Professional (CBAP) certification helpful
- Strong process orientation with significant attention to detail and ability to document complex business processes
- Knowledge of supply chain business processes required
- Knowledge of relational databases, data warehousing, business intelligence and SAP functional knowledge and prior implementation experience helpful
- Experience in using enterprise-wide requirements definition and management systems and methodologies required
- Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Advanced skills in MS Word, Excel, PowerPoint and Visio
- Working knowledge of collaboration and work management tools (Teams, Confluence, Jira, Smartsheet, ALM/Quality Center, SharePoint, etc.)
- Working knowledge of Waterfall methodology preferred. Some knowledge of Agile methodology helpful
- Working knowledge of Project Management processes, tools and techniques in an organization with multiple projects varying in size and complexity.
Diversity, Equity & Inclusion
Student Loan Repayment Assistance Program
EOE